At the core of Dubber’s architecture is the API, with a RESTful structure that manages data transactions both internally and with external data providers and end users. All capabilities of the Dubber platform can be managed through both a traditional portal and through the API. The API can be used to manage all aspects of the platform, enabling service providers to provision users and manage accounts, while end users can design their own system for managing recorded data.Click here to read our API white paper
Dubber and Akixi, through Dubber’s OpenAPI, have created a best of breed technology package of native cloud call recording and intelligent analytics services. The solution offers an intelligent call analytics service, monitoring over 200 statistics including call duration, wait time, talk time, hold time, and much more. Data recorded through Dubber can be intelligently browsed and located using Akixi’s analytics to provide a fully comprehensive solution offering businesses detailed insight into their customer interactions.Learn more about our API solution
Dubber’s API allows service providers to deploy Dubber services automatically when they provision users on their phone system.
Businesses can configure users and display call recording data in their own systems, making it easy to access information and recordings in one place.
Businesses can utilize call recording as part of their existing apps and services. Recordings can be saved under the correct person in a CRM application, making information more accessible.
Expand your knowledge of cloud based call recording and voice AI with Dubber White Papers.Visit White Papers
Expand your knowledge of cloud based call recording and voice AI with Dubber Use Cases.Visit Use Cases
Dubber has an extensive range of call recording, reporting and analytics and integration featuresVisit Features
Check the Dubber blog regularly for updates on Dubber, latest trends and news.Visit Blog