API and Integration - Dubber Call Recording

Business

An open API for businesses of all sizes

At the core of Dubber’s architecture is the API, with a RESTful structure that manages data transactions both internally and with external data providers and end users. All capabilities of the Dubber platform can be managed through both a traditional portal and through the API. The API can be used to manage all aspects of the platform, enabling service providers to provision users and manage accounts, while end users can design their own system for managing recorded data.

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Analytics Integration

Dubber and Akixi, through Dubber’s OpenAPI, have created a best of breed technology package of native cloud call recording and intelligent analytics services. The solution offers an intelligent call analytics service, monitoring over 200 statistics including call duration, wait time, talk time, hold time, and much more. Data recorded through Dubber can be intelligently browsed and located using Akixi’s analytics to provide a fully comprehensive solution offering businesses detailed insight into their customer interactions.

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Dubber Call Recording Graphic: Analytics Integration

Provisioning

Dubber’s API allows service providers to deploy Dubber services automatically when they provision users on their phone system.

Recording management

Businesses can configure users and display call recording data in their own systems, making it easy to access information and recordings in one place.

Integrations

Businesses can utilize call recording as part of their existing apps and services. Recordings can be saved under the correct person in a CRM application, making information more accessible.

Visit our developer site

Here you’ll find a collection of information and documentation on what our API can do, as well as the opportunity to start testing it for yourself.

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“Dubber’s Restful API is great. I am technical, but for those that aren’t it’s simple to follow. Dubber provided me with example scripts and the technical support team were always on hand if I needed help. I had a fully integrated service in 3 days.”

Perry Trienekens, Cloud Specialist at CloudConnected

Talk to us today

Find out how Dubber can unlock new insights for your business through call data capture and voice AI.

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White papers

Expand your knowledge of cloud based call recording and voice AI with Dubber White Papers.

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Use Cases

Expand your knowledge of cloud based call recording and voice AI with Dubber Use Cases.

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Product Features

Dubber has an extensive range of call recording, reporting and analytics and integration features

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Blog

Check the Dubber blog regularly for updates on Dubber, latest trends and news.

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An open API for businesses of all sizes