Blog articles for Product News

...

Dubber tips: Find your recordings in seconds

Featured Article 20 August 19


Accessing and managing recordings is easy with the Dubber portal: available in a browser as well as a mobile and desktop app.

Read full article
...

Meeting Recorder: transform your meetings with voice AI

Featured Article 26 June 19


The new Meeting Recorder tool, exclusively available in the Dubber mobile app, allows users to record meetings from their phone, store them securely in the cloud, and even transcribe them with Zoe voice AI.

Read full article
...

How Zoe notifications can improve customer service

Featured Article 13 June 19


Zoe is Dubber’s voice AI technology, which transcribes everyday phone calls: unlocking previously untapped insights to aid in improving business efficiency and customer experience, and reducing churn.

Read full article
...

Introducing the new Dubber app

Featured Article 28 May 19


Out of the office and wish you could find your notes from an important phone call or meeting? With the latest version of the Dubber mobile app, you can play back your calls and meetings: anytime, anywhere, from any phone.

Read full article
...

Playback: a Unique Product for Individuals

Featured Article 12 March 19


Playback is a call capture service for individuals that allows users to save calls that have already taken place.

Read full article
...

Call recording, churn and NPS…a marriage made in heaven?

Featured Article 07 January 19


When you think about call recording, you’re probably thinking of server rooms full of equipment, call centers, RVAs announcing that this call may be monitored for training and coaching purposes...

Read full article
...

Playback – the answer to forgetfulness

Featured Article 12 December 18


Have you ever put the phone down and forgotten what the last point was?

Read full article
...

How Voice AI Can Help Contact Centre Agents

Featured Article 24 September 18


Contact centres would be nothing without their agents. As the first point of contact for customers, contact centre agents are the face, or voice, of the company.

Read full article