Dubber thoughts

18 January 21

The value of Call Recording adds up

92% of all customer interactions are voice. More than ever with dispersed work environments, those calls and conversations are happening in new locations, and across multiple networks, collaboration platforms and devices.

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15 January 21

The Year of Ending Not Knowing

While 2021 will see the continuing acceleration of the dominant trends of 2020, it will be a different year again as enterprises and governments shift from a scramble to adapt to a new normal, to reshaping their futures based on new conditions.

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01 December 20

Five key trends that will impact Resellers in 2021

Long after COVID-19 becomes a distant memory, its impact will have a lasting effect on workforces. 2021 will see businesses formalising their remote working policies and business continuity plans, and adopting new technology to cater to these requirements.

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The language of global business

As business becomes more and more international, the languages used to communicate only become more numerous. This globalised way of operating requires a multilingual approach.

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17 November 20

It’s time to end not knowing

James Slaney is the co-founder of Dubber. Here he gives us an overview of how voice data can provide solutions to business problems.

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Satisfied or Dissatisfied?

Customer experience starts and ends with customer satisfaction. But how do you know when a customer is satisfied or not?

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To sell more – do this now

It’s time to bring a new level of productivity to every sales team with the automated capture and data conversion of every conversation.

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30 October 20

Five ways Unified Call Recording is creating compliance efficiencies for Financial Services

Keeping up with myriad regulation changes in Financial Services is a constant challenge. But if neglected, businesses may risk being exposed to customer disputes, law suits, and reputational damage

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28 October 20

Disputes? Resolved.

The most important conversations happen over the phone. Unfortunately there isn’t a paper trail that shows exactly what was said. Until now.

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