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Security and compliance
15 January 21
FCA: bankers should record all work calls at home
The FCA has spoken: UK bankers must record all of their conversations while working from home. There was previously an exemption.
01 December 20
Your call recording for compliance checklist
The twenty features you need to ensure your call recording solution meets your compliance needs.
What does Brexit mean for Voice Data?
It’s official, the UK is no longer part of the European Union and the transition period is rapidly coming to a close. What does this mean for data protection? Do businesses still need to comply with the GDPR after December 31st 2020?
02 October 20
Fuelling Financial Services Compliance with Voice Data
Accurate records of conversations and their related data are crucial to financial services compliance, but this also extends to their storage.
01 October 20
The biggest compliance issues affecting the financial services industry
Regulations are continuously changing and financial firms must make sure that measures are in place to comply with evolving requirements.
11 September 20
Financial compliance during Covid-19
Regulatory drivers such as MiFID II and Dodd-Frank require the secure recording and storage of conversations relating to transactions.
25 August 20
Are you retaining voice data correctly?
Keeping compliant with data protection laws requires not only securing data, but also deleting the data when it's no longer needed.
