Business

Security and compliance

15 January 21

FCA: bankers should record all work calls at home

The FCA has spoken: UK bankers must record all of their conversations while working from home. There was previously an exemption.

01 December 20

Your call recording for compliance checklist

The twenty features you need to ensure your call recording solution meets your compliance needs.

What does Brexit mean for Voice Data?

It’s official, the UK is no longer part of the European Union and the transition period is rapidly coming to a close. What does this mean for data protection? Do businesses still need to comply with the GDPR after December 31st 2020?

02 October 20

Fuelling Financial Services Compliance with Voice Data

Accurate records of conversations and their related data are crucial to financial services compliance, but this also extends to their storage.

01 October 20

The biggest compliance issues affecting the financial services industry

Regulations are continuously changing and financial firms must make sure that measures are in place to comply with evolving requirements.

11 September 20

Financial compliance during Covid-19

Regulatory drivers such as MiFID II and Dodd-Frank require the secure recording and storage of conversations relating to transactions.

25 August 20

Are you retaining voice data correctly?

Keeping compliant with data protection laws requires not only securing data, but also deleting the data when it's no longer needed.

21 July 20

Connecting during COVID

With COVID-19 increasing remote working, enterprises are asking how to capture conversations across the growing number of IP connections. What's the answer?

22 January 20