Don’t just replace MediaSense at EOL. Upgrade & do more with Dubber.

Cisco has announced the End-Of-Life (EOL) for Cisco MediaSense in October 2020, and now is the time for customers to choose a new call recording solution to meet business requirements.

FREE CALL RECORDING FOR FIRST 90 DAYS

+ FREE MIGRATION SERVICES*

It’s simple and easy to migrate to our services. Contact Dubber and we will be in touch within 24 hours.

If you’re a MediaSense customer, click on find a Cisco Partner.

Find a Cisco Partner

Keep recording and do more with Dubber

From customer experience to compliance and more, Dubber creates powerful insights, reporting and alerts from every conversation. Dubber is the only Unified Call Recording and Voice AI solution native to Cisco Webex® Calling and WX Carrier. Interoperable with BroadWorks, HCS, UCM-C, including CUCM.

Flexible, scalable plans
Speech-to-text, enriched with data
Review and share calls
Real time search
Keyword alerting
Privacy and security compliance
No storage or download limits
Beautiful transcripts
Connect to apps
Data retention and management
User controls
Dubber UC Platform Diagram

Put Dubber to work in your business

From customer experience to compliance and more, Dubber creates powerful insights, reporting and alerts from every conversation

1

100% visibility

Unified Call Recording captures conversations from any device across mobile, desktop, web, call center, and more. All with enterprise-grade controls

2

Focus on the power of voice data

Every conversation can be converted to data and made available to export through APIs. Take advantage of Dubber’s rich reporting, or integrate with your dashboards

3

Simple or advanced

Whether it’s simply reviewing a call, diving into advanced sentiment and tone analysis for customer satisfaction, or compliance alerts – you’ve got the answer in Dubber

4

Satisfy compliance and other critical use cases

Dubber answers critical mandates for data and regulatory compliance. Set controls to capture all the calls you need, and retain data in line with policies

5

Eliminate CapEx & Opex

Dubber’s cloud solution enables customers to eliminate the scale, cost and complexity constraints of legacy call recording

6

No time to deploy

Dubber can be up and running in minutes and will scale from a small team to a large enterprise. There are no limits on storage and you can access recordings in seconds

7

Plug & play

With open APIs and data exporting, Dubber plays well with Big Data and other enterprise systems like Salesforce, Tableau and more

8

Cloud flexibility

Add as many, or as few, users as you need. Scale simply and easily and avoid the storage limits and costs of legacy call recording solutions

9

Simple & Easy

Beautiful transcriptions, real-time alerting and automated workflows give you an edge

10

Global & local

Record anywhere, store regionally, and satisfy data and compliance mandates for voice data

11

Do more with AI

Most legacy call recording uses AI to transcribe and stops there. Dubber also uses AI to deliver insights, alerts, and more

12

Affordable

Unified Call Recording has never been more accessible at $14.95 per month and Dubber AI at $29.95 per month. (Competitors are priced at 2-10x)

FREE CALL RECORDING FOR FIRST 90 DAYS

+ FREE MIGRATION SERVICES*

With a full range of recording features, it’s simple and easy to migrate to our services. Contact Dubber and we will be in touch within 24 hours.

If you’re a MediaSense customer, click on find a Cisco Partner.

Find a Cisco Partner

* Offer available to new Cisco MediaSense customers. Free Call Recording period is for 90 days from activation, after which time billing will commence. Only unencrypted call recordings will be migrated

Dubber Call Recording Graphic: What’s included for the first free 90 days?

What’s included for the first free 90 days?

Download the PDF for all the call recording features and support services available for the first 90 days. You can also read our blog for more information.

Download PDF

Do more with Dubber!

Search

Search & discover calls quickly and easily with smart search: a flexible, secure and automated solution for burdensome tasks

Automated analysis and reporting of calls can show opportunities for improvements in customer experience and business processes

Custom notifications alert nominated individuals when a call has negative sentiment. Identify trends to improve customer experience

Measure sentiment by sentence and call period and categorise by seven emotions

Share recording data and reports. Simple to download via the app or portal

Open API allows for integration with CRMs, access to Data Exporter and more

Enrich, enhance and expand Cisco communication and collaboration platform capabilities.

Contact Dubber Sales for a quick and seamless transition from Cisco MediaSense to Dubber Unified Call Recording. If you’re a MediaSense customer, click on Find a Cisco Partner.

Find a Cisco Partner