In today’s digital world, evermore reliant on the internet, VoIP (voice over IP) calls are an increasingly popular form of communication. VoIP calls are popular for both business and personal uses, with VoIP services such as Skype now boasting user bases of millions. For businesses especially, VoIP calls are one piece of the constantly changing puzzle that is achieving a modern, profitable and efficient workplace. As telephony technology evolves, so too do the add-on services that accompany them, from conferencing to call recording. Here we discuss the top 4 effective ways to record your VoIP calls. We look at how this can benefit your business and personal life, and how to increase your efficiency by recording them.
A report by Tech.co recently suggested that small businesses can cut the cost of their local calls by approximately 40% when they use VoIP services, and large businesses can cut the cost of their international calls by a staggering 90%!
VoIP Call Recording For Business And Personal Use
Of course, VoIP is not just for the business user: a fact that Skype’s 300 million monthly user base proves (even though since their acquisition they are now making a play for the business market also). The many uses for traditional call recording only increase with VoIP call recording. For personal users, use cases include sharing of data, aiding your education, keeping souvenirs from personal conversations, organising the never-ending list of what I like to call ‘life admin’, recording online seminars and many, many more.
For businesses, VoIP call recording can dramatically increase productivity. Its many uses include training new staff, employee evaluations, creating staff incentives, quality assurance for your customers, a simple solution for dispute resolution, regulatory compliance, and so on.
There are multiple methods of VoIP call recording, many of which come with at least some issues or flaws. The most common problems of VoIP call recording services include: a decrease in quality of audio files through the recording process, large overhead costs, a limited scale of use, lack of guaranteed security, different tool availability for Windows to Mac users and a need for agent interaction. There is also no universal solution, meaning that available software often varies from platform to platform, depending on the desired function of the software. And all of this is before we’ve discussed on premise or cloud solutions. Here at Dubber we strive to deliver VoIP call recording services that eliminate these problems.
VoIP Call Recording Methods
Through a quick Google search you will come across dozens of solutions when it comes to recording VoIP conversations. But which one is right for you? Here we break down the top 4 methods for recording VoIP (without getting too technical), and explain the benefits of each solution:
Through Dubber’s revolutionary approach to VoIP call recording, a service devoid of many of the conventional issues is now available for all users. Call recording can now have lower costs, faster deployment and unlimited scalability.
Why not sign up for a demo to see how it works and how it can help your business?
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