We recently conducted surveys of SMBs across the UK and US in order to determine how they are using communications and how they plan to evolve their businesses in the future. You can read part one of our findings where we surveyed the US to find out What SMBs Are Missing From Their Communications, and part two where we compared the results of UK and US research and discovered that SMBs Call On Telcos To Help Them Level The Playing Field. We compiled our own research alongside other data sources to bring you this infographic: detailing the potential of unified communications (UC) to transform the business practices of SMBs.
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Our cloud call recording is now available for immediate signup for all 53.9 million customers on the Sprint Smart UC service.Read this article
A business or individual can switch on VoIP call recording and start recording immediately. Calls are saved as audio files and stored for future playback.Read this article
The fourth instalment of our series explores the evolving expectations of customers and how digital experiences will change over time.Read this article
Dodd-Frank introduced call recording regulations on almost every organisation within the financial services industry. Find out how the regulations apply.Read this article