Reporting and Analytics
Emotional insight
Dubber AI provides emotional insight into conversations that sentiment is unable to detect. Understand the emotion captured and levels or magnitude of those emotions displayed in the conversation to gain insights without needing to play the call in its entirety.
Dubber AI sentiment analysis uses machine learning and natural language processing (NLP) to save you time. It analyzes the spoken words in conversations and categorizes as positive, neutral, or negative. The platform then displays the distribution of these categories, helping you understand how the calling parties felt, sentence by sentence.
Salesforce Integration
Salesforce is one of the world’s most popular CRM applications. Our open API allows for integration into these applications to surface data to suit your business needs.
Custom Integrations
Through custom integrations learn how Dubber encourages businesses and value-adding partners to get creative with tailored software packages.
Security
Providing maximum functionality with sophisticated security systems, leveraging cutting edge cloud technologies.
Simplicity
The Dubber API enables simple and seamless integration and our Developer Portal provides plenty of useful documentation to get the most from the platform.
Highest quality
Dubber is integrated at a network level with service providers meaning calls are recorded at the highest possible quality.
Scalability
Dubber’s cloud-based multi-region design offers scalability not available with traditional call recording solutions.
Accessibility
Dubber’s focus is on unlocking the insights possible from call recording for all levels of businesses.
Meeting Recorder
With Meeting Recorder you can give meeting participants your full attention, knowing you can replay the meeting at any time.
Automated Alerts
Custom alerts notify users of recordings that have been analysed to have an overall negative sentiment.
Emotional insight
Dubber AI provides emotional insight into conversations that sentiment is unable to detect.
Searchability
To locate recordings or to identify trends, recordings can be found by using a suite of search methods.
Have any questions?
Dubber has the most extensive range of custom call recording, voice AI and integration features to enhance your business operations.
Contact us today
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