Reporting and Analytics

Emotional insight

Dubber AI provides emotional insight into conversations that sentiment is unable to detect. Understand the emotion captured and levels or magnitude of those emotions displayed in the conversation to gain insights without needing to play the call in its entirety.

Dubber AI sentiment analysis uses machine learning and natural language processing (NLP) to save you time. It analyzes the spoken words in conversations and categorizes as positive, neutral, or negative. The platform then displays the distribution of these categories, helping you understand how the calling parties felt, sentence by sentence.

Features overview

To view Dubber's entire call recording feature suite, visit our Feature Page.

API and Integration Features Recording and Playback Features Reporting and Analasys Features

Custom Integrations

Through custom integrations learn how Dubber encourages businesses and value-adding partners to get creative with tailored software packages.

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Security

Providing maximum functionality with sophisticated security systems, leveraging cutting edge cloud technologies.

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Simplicity

The Dubber API enables simple and seamless integration and our Developer Portal provides plenty of useful documentation to get the most from the platform.

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Dubber App

With the latest version of the Dubber mobile app, you can play back your calls and meetings: anytime, anywhere, from any phone.

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Highest quality

Dubber is integrated at a network level with service providers meaning calls are recorded at the highest possible quality.

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Scalability

Dubber’s cloud-based multi-region design offers scalability not available with traditional call recording solutions.

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Accessibility

Dubber’s focus is on unlocking the insights possible from call recording for all levels of businesses.

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Automated Alerts

Custom alerts notify users of recordings that have been analysed to have an overall negative sentiment.

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Emotional insight

Dubber AI provides emotional insight into conversations that sentiment is unable to detect.

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Searchability

To locate recordings or to identify trends, recordings can be found by using a suite of search methods.

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Have any questions?

Dubber has the most extensive range of custom call recording, voice AI and integration features to enhance your business operations.

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