Reporting and Analytics

Emotional insight

Dubber AI provides emotional insight into conversations that sentiment is unable to detect.  Understand the emotion captured and levels or magnitude of those emotions displayed in the conversation to gain insights without needing to play the call in its entirety.

Dubber AI sentiment analysis uses machine learning and natural language processing (NLP) to save you time. It analyzes the spoken words in conversations and categorizes as positive, neutral, or negative. The platform then displays the distribution of these categories, helping you understand how the calling parties felt, sentence by sentence.

Features overview

To view Dubber's entire call recording feature suite, visit our Feature Page.

Call Recording API and Integration Feature: Custom Integrations

Custom Integrations

Through custom integrations learn how Dubber encourages businesses and value-adding partners to get creative with tailored software packages.

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Call Recording API and Integration Feature: Security

Security

Providing maximum functionality with sophisticated security systems, leveraging cutting edge cloud technologies.

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Call Recording API and Integration Feature: Simplicity

Simplicity

The Dubber API enables simple and seamless integration and our Developer Portal provides plenty of useful documentation to get the most from the platform.

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Call Recording and Playback Feature: Dubber App

Dubber App

With the latest version of the Dubber mobile app, you can play back your calls and meetings: anytime, anywhere, from any phone.

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Call Recording and Playback Feature: Highest quality

Highest quality

Dubber is integrated at a network level with service providers meaning calls are recorded at the highest possible quality.

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Call Recording and Playback Feature: Scalability

Scalability

Dubber’s cloud-based multi-region design offers scalability not available with traditional call recording solutions.

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Call Recording and Playback Feature: Accessibility

Accessibility

Dubber’s focus is on unlocking the insights possible from call recording for all levels of businesses.

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Call reporting and analytics Feature: Automated Alerts

Automated Alerts

Custom alerts notify users of recordings that have been analysed to have an overall negative sentiment.

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Call reporting and analytics Feature: Emotional insight

Emotional insight

Dubber AI provides emotional insight into conversations that sentiment is unable to detect.

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Call reporting and analytics Feature: Searchability

Searchability

To locate recordings or to identify trends, recordings can be found by using a suite of search methods.

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Have any questions?

Dubber has the most extensive range of custom call recording, voice AI and integration features to enhance your business operations.

Contact us today

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