Whether you’re a small business trying to compete like a large enterprise or a large enterprise seeking the agility of a small business, the best way to make sure that you’re giving your customers the experiences they want is to gather as much data as possible. While capturing online interactions may seem simple enough, what about capturing and using voice data?
Salesforce is one of the world’s most popular CRM applications. Much of its power lies in the simplicity in the management of multi-point relationships between people, businesses, opportunities and actions. The power of Dubber is surfaced in Salesforce, able to be tuned to meet unique customer requirements. A popular Dubber to Salesforce integration is the listing of call recordings against each unique contact, providing an at-a-glance view on telephone interactions between an organisation and customer, with full call recordings accessed via a single click.
Salesforce is one of the world’s most popular CRM applications. Our open API allows for integration into these applications to surface data to suit your business needs.
Through custom integrations learn how Dubber encourages businesses and value-adding partners to get creative with tailored software packages.
Providing maximum functionality with sophisticated security systems, leveraging cutting edge cloud technologies.
The Dubber API enables simple and seamless integration and our Developer Portal provides plenty of useful documentation to get the most from the platform.
Dubber is integrated at a network level with service providers meaning calls are recorded at the highest possible quality.
Dubber’s cloud-based multi-region design offers scalability not available with traditional call recording solutions.
Dubber’s focus is on unlocking the insights possible from call recording for all levels of businesses.
With Meeting Recorder you can give meeting participants your full attention, knowing you can replay the meeting at any time.
Custom alerts notify users of recordings that have been analysed to have an overall negative sentiment.
Dubber AI provides emotional insight into conversations that sentiment is unable to detect.
To locate recordings or to identify trends, recordings can be found by using a suite of search methods.