Catch any conversation - voice, video, chat - on virtually any service and turn it into accessible and actionable insights. Comply with certainty. Drive customer, compliance, revenue and people intelligence.
Dispersed teams working on Unified Communication applications have accelerated compliance demands for visibility and insights from remote conversations. Unfortunately, the cost of legacy call recording and limitations of siloed data can’t keep up. Dubber Unified Conversational Recording and Voice Intelligence Cloud answers this need at scale.
#1 Unified Call Recording Solution & Voice Intelligence Cloud
1,000s of Enterprises using Dubber worldwide
100,000s of active recording endpoints
Billions of minutes captured
With Dubber, we have total visibility of all our traders’ conversations, especially now they’re working from home. The automated surveillance means we can immediately identify compliance breaches, reduce risk, and save time and money.
Unlock the power of conversational data at scale from every end-point. The applications of Dubber are virtually limitless.
Eliminate legacy call centre software and recording costs with Dubber. Shift to the cloud and do more by capturing more conversations from more sources.
Unify and enrich conversational data. Connect data and insights to big data and the applications you depend on - Salesforce, IBM Cognos, Tableau, Microsoft Power BI and more.
Dubber Elastic Search, keyword alerts, rich transcriptions, and more make it easy to surface conversational content and connect to workflows.
Compliantly record and transcribe every customer conversation to meet compliance mandates and quickly respond instantly to audits and investigations. Learn more.
GDPR compliant storage, enterprise-grade security and access controls; simplified team management and enforceable recording.
Scale without the cost and complexity. Access instantly via the Dubber App and Portal.
Billions of minutes captured from conversations across 150 services providers and solutions.
Be certain conversations are captured and stored compliantly. Compliantly record and store - satisfy privacy, GDPR and PCI compliance. Respond to information requests easily, quickly and accurately. Real-time compliance insights, alerts and workflows. Evidence you know your customer (KYC).
Improve sales performance and order accuracy with transcriptions and replay. Connect to and enrich CRM - instantly create hours of sales productivity per rep each week.
Gain real-time insights into customer satisfaction and sentiment - improve customer experience, reduce churn. Eliminate costly third-party research. Reduce revenue leakage with immutable proof of orders or advice given - accelerate dispute resolution and remediation.
Employee sentiment from any and every conversation in real-time. Share knowledge and content easily—boost productivity with real-time transcriptions. Improve coaching and training.
… and these capabilities will enable "the discovery of added organisational value or risk …
Learn how Unified Call Recording can help organisations meet compliance mandates with this ultimate checklist guide to compliant conversations.