Author: Dubber Marketing Team
Published on May 17, 2021
18 May 2021
Melbourne, Australia, and Dallas, Texas – 18 May 2021 — Dubber Corporation Limited (ASX: DUB) (Dubber), today announced 12 new products and solutions, more than tripling its industry-leading voice intelligence offerings for service and solution providers, business and government. The new solutions are available today directly from Dubber on eligible networks and solutions. Dubber’s existing solutions, CallDub and DubAI continue to be offered across all networks.
“Unified Call Recording is critical to achieving the compliance, revenue, and customer insights demanded by business and government today,” said James Slaney, COO, Dubber.
“More than 80% of crucial conversations with customers and employees take place using voice. Not having access to accurate, compliant records in real-time puts leaders at a serious disadvantage. Dubber addresses that by unlocking the insights in every conversation.”
“Dubber continues to transform the economics of call recording and voice data,” said Matthew Townend, Executive Director, Cavell – a leading industry analyst firm. “The benefits of voice intelligence as a service are clear – both to the service providers that will build differentiation through offering it and to businesses and governments that will deploy it to address critical business needs.”
At the heart of today’s announcement are three new core solutions. They give business and government customers flexible, affordable options so that users or teams can capture and use voice intelligence – from recordings to transcriptions to sentiment analysis.
All Dubber solutions include critical features such as unlimited storage, easy-to-use application for iOS, Android and Web, concierge set-up and training, data download and export and 24×7 online global support.
“Our new solutions make Unified Call Recording more flexible and available to businesses and teams of any size,” said Slaney. “We founded Dubber to eliminate the cost and complexity of capturing any conversation. For too many, the value of that conversation is lost the moment it ends. We’re making it simpler and easier than ever to end not knowing and comply.”
Users can easily expand any package with simple to deploy add-ons including:
Dubber is native to the world’s leading communications solutions, including Cisco, Microsoft, and Zoom. Its partners span more than 140+ of the world’s leading networks, including AT&T, Verizon, Telstra and Cox Communications.
With Dubber’s unique reach and Unified Call Recording (UCR), specifically for compliance, companies can capture recordings immediately in one location from all their voice, video and text services. Conversations, once automatically captured, are stored in Dubber Cloud Storage and then processed in the Dubber Voice Intelligence Cloud – where AI creates real-time insights, alerts, and more.
This reach and the new solutions for compliance, make Dubber the world’s leading and most flexible recording option for compliance.
Dubber solutions support continuous compliance and voice intelligence with critical features including:
Dubber also announced today a full suite of solutions designed specifically for the demanding needs of compliance, legal, security, risk and audit teams.
Call Dub and Dub AI, Dubber’s existing solutions, will continue to be provided by partners and service and solution providers globally for the foreseeable future.
Dubber is unlocking the potential of voice data from any call or conversation. Dubber is the world’s most scalable Unified Call Recording service and Voice Intelligence Cloud adopted as core network infrastructure by multiple global leading telecommunications carriers in North America, Europe and Asia Pacific. Dubber allows service providers to offer call recording for compliance, business intelligence, sentiment analysis, AI and more on any phone. Dubber is a disruptive innovator in the multi-billion dollar call recording industry, its Software as a Service offering removes the need for on-premise hardware, applications or costly and limited storage.
Investors: Simon Hinsley
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UK Media: James Taylor | The PR Network
+44 (0)7796 138291
AU & NZ Media: Terry Alberstein
+61 (0) 458 484 921
US Media: Charlie Guyer, Guyer Group for Dubber
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