The Australian Refrigeration Council turned to Dubber for better staff training, to monitor the quality of contact centre calls and collect the evidence it needs to deal with abusive calls.
Team Dubber
17 October 2021
The Devonport City Council has a team of seven customer service staff who handle all calls arriving at the council, serving a large geographic area with a population of more than 26,000 in Tasmania’s North Coast.
Team Dubber
16 September 2021
Discover how one of Switzerland's largest private banks utilises Dubber Unified Call Recording and Voice AI to proactively monitor phone calls and messages, enabling the identification of rogue operators and potential compliance breaches.
Team Dubber
16 September 2021