Voice recording helps Australian Refrigeration Council understand & improve customer relationships

The Australian Refrigeration Council turned to Dubber for better staff training, to monitor the quality of contact centre calls and collect the evidence it needs to deal with abusive calls.

Dubber helps law firm increase productivity by 20%

“Now with Dubber, if I need to I can find 5 calls in less than five minutes. Dubber has freed up 1 day a week of my time.” Terri Goldsberry Director of Operations, Robinson, Hoover & Fudge

Baseplan ensures compliant comms on Microsoft Teams

Discover how Baseplan, a wealth management and advisory firm, based in Dublin, Ireland uses Dubber’s call recording and voice AI to ensure compliant communications on Microsoft Teams.

Devonport City Council gets instant customer satisfaction insights with Dubber

The Devonport City Council has a team of seven customer service staff who handle all calls arriving at the council, serving a large geographic area with a population of more than 26,000 in Tasmania’s North Coast.

WellPet Vets uses Dubber to resolve call disputes and improve staff performance

WellPet turned to Dubber when it needed a better way to record calls at three veterinary hospitals in its Western Sydney practice.

Swiss Private Bank Identifies Rogue Operators & Compliance Breaches with Dubber

Discover how one of Switzerland's largest private banks utilises Dubber Unified Call Recording and Voice AI to proactively monitor phone calls and messages, enabling the identification of rogue operators and potential compliance breaches.

soma technology boosts customer service with Dubber

Soma improved customer experience using Dubber call recording and voice AI to track conversations across a dispersed workforce.