The Australian Refrigeration Council turned to Dubber for better staff training, to monitor the quality of contact centre calls and collect the evidence it needs to deal with abusive calls.
17 October 2021
“Now with Dubber, if I need to I can find 5 calls in less than five minutes. Dubber has freed up 1 day a week of my time.”
Terri Goldsberry Director of Operations, Robinson, Hoover & Fudge
7 October 2021
Discover how Baseplan, a wealth management and advisory firm, based in Dublin, Ireland uses Dubber’s call recording and voice AI to ensure compliant communications on Microsoft Teams.
20 September 2021
The Devonport City Council has a team of seven customer service staff who handle all calls arriving at the council, serving a large geographic area with a population of more than 26,000 in Tasmania’s North Coast.
16 September 2021
WellPet turned to Dubber when it needed a better way to record calls at three veterinary hospitals in its Western Sydney practice.
Discover how one of Switzerland's largest private banks utilises Dubber Unified Call Recording and Voice AI to proactively monitor phone calls and messages, enabling the identification of rogue operators and potential compliance breaches.
Soma improved customer experience using Dubber call recording and voice AI to track conversations across a dispersed workforce.