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Tagged: Dispute Resolution

Hinchinbrook Shire Council uses Dubber Call Recording to end “he said, she said” disputes
Dispute ResolutionCase StudyCall CentreSecurity and complianceProductivity

"We use Dubber Call Recording for our main customer service centre. Our rates team and the regulatory compliance team also all have their phones recorded. We use the recording to deal with contentious issues – we get a lot of 'he said, she said' with our customers. We use the recordings to back us up."

Team Dubber

Team Dubber

9 September 2022

Visium Networks solves disputes with Dubber call recording
Dispute ResolutionCase StudySmall & Medium Business

Download the case study to learn how Visium Networks solves disputes with Dubber call recording

Team Dubber

Team Dubber

8 September 2022

Dispute Resolution
Dispute ResolutionCase Study

Knowing what customers and employees committed to is crucial to resolving customer disputes and reducing resulting revenue leakage

Team Dubber

Team Dubber

31 August 2021

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