The Australian Refrigeration Council turned to Dubber for better staff training, to monitor the quality of contact centre calls and collect the evidence it needs to deal with abusive calls.
17 October 2021
“Now with Dubber, if I need to I can find 5 calls in less than five minutes. Dubber has freed up 1 day a week of my time.”
Terri Goldsberry Director of Operations, Robinson, Hoover & Fudge
7 October 2021
A strategic alliance between Dubber and Notiv enrichens service and solution provider offering
19 September 2021
Where Dubber leads in capturing every call, video, and chat – then turning it into a source of value; Notiv has been pioneering the use of AI to make every meeting more productive and efficient.
So what does this mean for Dubber?
Dubber recognised as a global conversational AI leader
8 September 2021
Take a look at the implications of new anti-hawking rules
1 September 2021
Customer experience is improved through Dubber's innovative call tracking solutions