May of 2022, Medicare & Medicaid Services mandated specific compliance and recording changes that go into effect on October 1st 2022. During the enrollment period, Medicare & Medicaid Services will require all supplemental insurance sellers to record and retain all marketing and sales conversations for 10 years.
5 October 2022
See how Dubber’s industry-leading conversational call recording and AI platform enables compliant unified recording and storage of all conversations to meet the Centers for Medicare & Medicaid Services (CMS) mandate.
Whether you’re a health insurance provider, doctor’s office, or hospital, accountability in securing important patient data, becoming compliant with HIPAA, and even customer service is becoming important to the success of healthcare organizations.
31 August 2021