Surf Life Saving New South Wales (SLSNSW) uses Dubber call recording and voice AI to create records which may be needed if there is an investigation into the way it responded to a rescue request.
Team Dubber
27 October 2022
"We use Dubber Call Recording for our main customer service centre. Our rates team and the regulatory compliance team also all have their phones recorded. We use the recording to deal with contentious issues – we get a lot of 'he said, she said' with our customers. We use the recordings to back us up."
Team Dubber
9 September 2022
After two years of people working remotely, the hybrid model—understandably—seems like a practical way to ease into commuting and working in an office setting.
Team Dubber
16 March 2022
2022 research says: 72% of companies lack a strategy and roadmap for a hybrid work model, as well as employee policies and communications, and 61% lack the right technology infrastructure. Download for all the insights. “AI & ML was surveyed to be the #1 enabling transformative technology”
Team Dubber
1 March 2022