"We use Dubber Call Recording for our main customer service centre. Our rates team and the regulatory compliance team also all have their phones recorded. We use the recording to deal with contentious issues – we get a lot of 'he said, she said' with our customers. We use the recordings to back us up."
9 September 2022
Download the case study to learn how Hinchinbrook Shire Council uses Dubber Call Recording and AI for its main customer service centre to improve dispute resolution and staff training and to meet regulatory requirements.
8 September 2022
Claims specialists working for global travel insurance assistance provider Cover-More Group, in Australia, use Dubber call recording for auditing, compliance and legal purposes.
19 July 2022
Download the case study to learn how Cover-More, part of the Zurich Insurance Group, uses Dubber call recording to stay on top of auditing, compliance and legal requirements.
Dubber private and compliant cloud call recording is a native feature of Webex Calling, easily provisioned by any Webex Customer Administrator. More than half a million businesses and users (globally) have been using Dubber to record their crucial business conversations. Find out why!
31 May 2022
As the first PCI DSS solution for Amazon Connect, Dubber PCI Comply will change the way businesses take payments forever.
1 March 2022
Thanks FinTech Global for recognising Dubber as a #RegTech100 company alongside so many other leading brands and technologies”
Read about the RegTech100 list here.
6 December 2021