Seamlessly connect conversational intelligence with your contact centre analytics tool. Empower unified conversational recording intelligence by integrating your Dubber conversational insights with Akixi, enabling instant business management intelligence for your contact centre
Voice, Video, Chat
Flexible monthly and annual subscription plans
Trial plans are available on request
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Major Service Providers
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All the value in your business conversations can now easily integrate with your Akixi 1000 and Akixi 2000 reporting management tool, revealing and connecting conversational insights to your contact centre management analytics
Seamless and automated API data integration of large datasets
Real-time call reporting and analytics
Trending analysis on revenue, customer and people performance metrics
Track and identify keywords insights from transcriptions
Customer and people sentiment and tone insights
Easily visualise risky keywords and performance metric triggers in dashboard reporting
Dubber is native to your service and on instantly. Securely and compliantly capture recordings without costly hardware or storage. Scale infinitely.
Compliantly store and control replay of recordings. View beautiful transcriptions. Search conversations in seconds.
AI-powered analysis reveals critical insights. From sentiment analytics, keyword trends, to notifications and more. All from one platform that connects to your data, applications and dashboards.
Connect and automate valuable conversational recording insights to your analytics and reporting tools, empowering you, your team and business intelligence
Dubber provides meaningful conversational insight and actionable intelligence enabling businesses of all sizes to deliver:
Reveal instant insights into revenue, customer and people performance at a high level by only connecting the data you need to your dashboard snapshot
Connect and automate conversational intelligence powered by AI. Understand your business analytics and performance enriched with powerful insights:
Get comprehensive overviews on key metrics enabling you to build customizable reporting and analytics
Set-up out-the-box automated dashboard reporting
Access and connect in-depth activity call metadata and transcription to reveal critical insights
Understand your customers, people and the nature of a conversation like never before with Dubber sentiment and tone insights:
Track customer and service agent sentiment over time
Set up automated trigger applied to keywords
Connect transcription to performance metric for better context
Ask about Dubber products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help. Or check out our Pricing and Packaging Guide to learn more.