The value of Call Recording adds up

Dubber thoughts Featured
18 January 21


92% of all customer interactions are voice. More than ever with dispersed work environments, those calls and conversations are happening in new locations, and across multiple networks, collaboration platforms and devices.

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Latest news

18 January 21

The value of Call Recording adds up

92% of all customer interactions are voice. More than ever with dispersed work environments, those calls and conversations are happening in new locations, and across multiple networks, collaboration platforms and devices.

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01 December 20

Dubber Launches Global Channel Partner Program for Cisco Resellers

Dubber today unveiled a Global Partner Program for Cisco and its resellers, supporting the recently announced availability of its Unified Call Recording (UCR) and Voice AI solution on major Cisco voice platforms. Dubber is the recording and data capture platform natively integrated into the Cisco Webex Calling Cloud Collaboration suite.

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Five key trends that will impact Resellers in 2021

Long after COVID-19 becomes a distant memory, its impact will have a lasting effect on workforces. 2021 will see businesses formalising their remote working policies and business continuity plans, and adopting new technology to cater to these requirements.

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Your call recording for compliance checklist

The twenty features you need to ensure your call recording solution meets your compliance needs.

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The language of global business

As business becomes more and more international, the languages used to communicate only become more numerous. This globalised way of operating requires a multilingual approach.

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What does Brexit mean for Voice Data?

It’s official, the UK is no longer part of the European Union and the transition period is rapidly coming to a close. What does this mean for data protection? Do businesses still need to comply with the GDPR after December 31st 2020?

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Join us at WebexOne and win!

WebexOne is Cisco’s premier digital collaboration conference. Attendees will hear about Webex innovations that work together seamlessly whether you’re in the office, at home, or somewhere in between.

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17 November 20

Reducing the cost and complexity of compliance with Legal Hold

There's a solution that reduces the complexity of complying with a legal hold request. CALL DUB and DUB AI include Legal Hold as standard.

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It’s time to end not knowing

James Slaney is the co-founder of Dubber. Here he gives us an overview of how voice data can provide solutions to business problems.

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Satisfied or Dissatisfied?

Customer experience starts and ends with customer satisfaction. But how do you know when a customer is satisfied or not?

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To sell more – do this now

It’s time to bring a new level of productivity to every sales team with the automated capture and data conversion of every conversation.

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06 November 20

Dubber Commits to Join IBM Cloud for Telecommunications Ecosystem

Dubber UCR & Voice Intelligence Cloud will help clients unlock benefits of IBM’s open and unified hybrid cloud architecture, built for the telco industry and delivering security, AI-driven automation and end-to-end service orchestration.

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30 October 20

Five ways Unified Call Recording is creating compliance efficiencies for Financial Services

Keeping up with myriad regulation changes in Financial Services is a constant challenge. But if neglected, businesses may risk being exposed to customer disputes, law suits, and reputational damage

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28 October 20

Disputes? Resolved.

The most important conversations happen over the phone. Unfortunately there isn’t a paper trail that shows exactly what was said. Until now.

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Unlock Sales Productivity

How would your sales performance improve if you gave every salesperson back five, ten or more hours every week?

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21 October 20

DUBBER UNVEILS UNIFIED CALL RECORDING AND VOICE AI SOLUTION FOR MICROSOFT TEAMS

Dubber Unified Call Recording and Voice AI is now available for Microsoft Teams globally.

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Four ways resellers can differentiate themselves in every Microsoft Teams deal today.

Dubber is now available to automatically record every conversation on Microsoft Teams and can be turned on with a click.

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20 October 20

Do more with every call on Cisco

Cisco customers across their Webex® Calling, UCM-C, HCS, and CUCM services can unlock voice data with call recording from Dubber.

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