Dubber Insights

Dubber is the world’s #1 Unified Recording and Conversational AI solution. Record every conversation. Store, share and review. Gain critical compliance, revenue, customer and people intelligence with a click.

Available from select service providers.

Key Features

AI-enriched recording with insights, deep data & sentiment analytics
Beautiful transcriptions
AI-powered alerts and notifications
User level & group access
One service, native & certified for all major providers - deploy with a click
User level & group access - recordings insights and management in one place
Advanced features for legal hold for discovery & compliance
Secure & compliant recording across multiple services & end-points
Unlimited compliant & unified storage
Automated recording - Enterprise-grade controls - manage & enforce centrally
Keyword search - teams, customers & more
Easy to access & search: Dubber App & Web
Share, import and export - Connect to business insights and other apps
Premium API for bulk downloads
Pause & resume recordings - No recording length caps
Global support & easy provisioning & onboarding
Video & chat add-ons available - pricing on request

Need more features?

Check out Dubber Unified Recording PLUS

How Dubber Insights works better

Never lose critical voice insights again with rich conversational data from Dubber Insights.

In the Cloud and native to your mobile, UC and other services, Dubber is ideal for businesses of any size - affordable, scalable and easy to deploy.

It’s hardware free, secure and compliant. Dubber Insights gives you everything you need to empower your teams with first in class conversation capture.

Avoid the risks of primitive recording

Primitive personal call recording isn’t suitable for businesses. Compliance, storage, and security risks make upgrading to business-grade recording essential.

Unify recordings, data and insights

Dubber delivers a single window into all recordings, increasing control, ease of access and security over recordings and their data.

Access the Conversation Cloud

Access the power of the Conversation Cloud’s native AI and Enterprise-grade security, compliance and API. Deliver insights and intelligence from every conversation.

When insights matter

All Dubber functionality unleashed. Unified Call Recording enriched with AI-powered insights, transcriptions, alerts and more.

Inside more of the world’s leading service providers and solutions

Billions of minutes captured from conversations across 150 services providers and solutions.

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Four of the many ways customers use Dubber

Compliance

Meet regulatory mandates. Respond to regulatory requests and investigations in real-time. Alerts on compliance breaches. Know your customer through deep analytics and a true record of interactions.

Revenue, Customer & Employee Intelligence

Real-time reporting on customer and agent sentiment. Target performance improvements. Coach based on what actually was said and happened.

Dispute Resolution

See what was committed, ordered, and requested with automated transcription of voice conversations that connect to your CRM and other applications.

Turbocharge productivity

Eliminate inaccurate and time-wasting manual note taking. Capture meetings and conversations and automatically - attach them to customer records in your CRM; share meeting highlights and actions; create task workflows from meeting moments.

Talk to us about your needs

Why more businesses choose the leader in conversational recording & AI

Business-grade
Avoid the risks of primitive personal recording - eliminate the costs of legacy recording
More flexible & affordable
Flexible subscriptions, instantly-provisioned in and from the Cloud
Connected
Easily integrate with apps - like Salesforce. Instantly create dashboards and reports
Simple & easy
On your phone or from your browser - every conversation is a click away

175+ Networks and solutions
Dubber supports more services and solutions than any other recording platform
Unified Cloud Recording
The one place for all recordings from any end-point and type - voice, video, chat
24x7 service & online support
Rapid onboarding. Our customer success team is here to help wherever you are
Over 580,000 subscribers
Recording, replaying and revealing insights from mobile, UC and legacy services

More compliant & secure
Compliant and secure recording, storage and management
AI Powered
Tap into rich insights, sentiment, real-time search, beautiful transcriptions and meeting moments
Managed & Integrated
A fully integrated Cloud-based solution, always on, always available
Comply with certainty
Billions of minutes recorded compliantly, secured in the Dubber Conversation Cloud and controlled through Enterprise-grade services

See for yourself