Dubber Premier

Unlock the power of conversational intelligence

Dubber Premier enriches every conversation using AI and NLP. Catch any conversation - voice, video, chat - on virtually any service and turn it into accessible records and actionable insights. Comply with certainty. Drive customer, compliance, revenue and people intelligence.

 

 


Conversational intelligence that does more

Youll do more with dubber | Regulatory Compliance
Compliance Intelligence

Be confident that certain conversations are captured and stored compliantly with quick and accurate access to information requests. Satisfy GDPR and PCI compliance and regulatory privacy mandates.

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Youll do more with dubber | Drive marketing & revenue outcomes
Revenue Intelligence

Improve sales performance and order accuracy with transcriptions and replay. Connect and enrich to CRM - instantly create hours of sales productivity per rep each week.

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Youll do more with dubber | Boost customer engagement & satisfaction
Customer Intelligence

Improve customer experience and reduce churn by real-time insights into customer satisfaction and sentiment. Eliminate costly third-party research.

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Youll do more with dubber | Coaching and training
People Intelligence

Enhance coaching and training by understanding employee sentiment from every conversation recorded and real-time transcripts. Share feedback, knowledge and content across teams easily.

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Inside more of the world’s leading service providers and solutions

Billions of minutes captured from conversations across 150 services providers and solutions. 



 

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Do more with Dubber Premier

Enterprise-grade security & compliance

Protect your business and employees with centralised security controls and ensure you’re up-to-date with data compliance mandates.

Unlimited Scale & Storage

Enterprise-level scale and storage, securely capture and store all your valuable insights in the Voice Intelligence Cloud.

AI-powered transcriptions

Effortlessly find critical insights with AI-powered transcriptions. Stay focused, save time and eliminate the need to take notes.

AI-enriched Sentiment insights

Gain richer insight with sentiment and tone analysis.

Intelligent Search

Instantly find keywords enabled by NLP smart search capabilities.

Alerts & Notifications

Real-time alerts and notifications let you know when specific words and phrases are triggered - or trends emerge.

Dubber API

Automate workflow, connect to your favourite applications and federate your data with API access.

Audit reports, discovery & Legal Hold

Remove the complexity in preserving and managing critical information with Legal Hold and access to downloadable audit reports.

The future of call recording |Phone in hand

Always included

All Dubber solutions include

Youll do more with dubber | Connect to the hybrid workplace
Zero hardware or services needed

On with a click from all eligible services. Dubber Customer Success will have you up and running quickly.

Youll do more with dubber | Healthcare | Improve operations
Unlimited recordings and storage

All in your private and secure Voice Intelligence Cloud.

Youll do more with dubber | Healthcare | Improve Record Keeping
Easy access to recordings

For review, share and download from the Dubber App and Web Portal.

icon | use cases | people intelligence | Youll do more with dubber | Boost productivity | availability
Real-time search

Of conversations to quickly get to the conversations you need.

Youll do more with dubber | Regulatory Compliance
Compliant & Secure

Industry-leading compliance and enterprise-grade security eliminate risk and give you peace of mind. GDPR and PCI compliant. Record with confidence.

Youll do more with dubber | Coaching and training
Global 24x7 Support

Support specialists are there when you need them. 24x7 to help solve any challenge.

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News & Views

Access the latest news, insights and case studies.

Whitepaper

The step-by-step guide to achieving compliant conversations.

Use Cases & Case Studies

See how thousands of businesses use Dubber every day.

Questions? We’ll put you on the right solution.

Ask about Dubber products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help. Or check out our Pricing and Packaging Guide to learn more.