Unify all recordings and conversational data in one place. Any end-point, any conversation type, securely and compliantly managed.
The Dubber Voice Intelligence Cloud is the platform on which all Dubber solutions and services are built. And, it’s available to Enterprise and Government requiring scaled cloud infrastructure for storing, managing and processing large volumes of voice data.
For service providers it acts as the core infrastructure on which new services are built and from which conversational data, recordings and intelligence is delivered.
Free critical conversational recording from costly data and application silos
Reduce archival and storage complexity and compliance risk
Apply true AI, NLP and machine learning to conversational data
Easily integrate conversational data with applications and big data sets
Create new services and uses for conversational data
… and these capabilities will enable "the discovery of added organisational value or risk …
Scale your storage resources up and down to meet fluctuating demands, without upfront investments or resource procurement cycles.
Develop AI learning regimes based on specific Enterprise requirements
Centralised management of all recordings and ingestion of historical recordings - even data not originating from Dubber.
Multi-vendor AI technologies enable best-of-breed AI to be applied to conversational recordings and the appropriate solution selected based on language processing performance.
The world’s leading transcription engines do the work with Auto Language Detection and more.
Dubber’s cloud-based multi-region infrastructure design powers the Voice Intelligence Cloud and answers GDPR and regional data legislation requirements
Set up private connectivity between the Dubber Voice Intelligence Cloud and on-premises or third-party clouds like Amazon and Microsoft Azure.
Enable simple and seamless custom integrations and federate data to your favourite business applications leveraging Dubber RESTful
Scale storage infinitely at a fraction of the cost of legacy call recording and application specific solutions
Centralised control of data use and permissions. Easily create tamper-proof archives and enact legal hold on data sets.
Archive within the Voice Intelligence Cloud or to Enterprise archives
Store your data in the Dubber Voice Intelligence Cloud and secure it from unauthorized access with encryption features and access management tools.
We're able to fight disputes now that we have the evidence to back us up. Dubber gives us the opportunity to upskill the team to improve the service we offer clients
Dubber has been a great blessing for A&E Auto Glass because we are able to listen to calls for quality and training purposes.
Dubber has also allowed us to take our training to new heights with the ability for managers to listen to more calls and also the ability to share calls with agents so they can find areas to improve in their performance. Highly recommend it!
Dubber has been fantastic! Easy to use and reliable. I highly recommend you try it. It is worth every penny!
Access the latest news, insights and case studies.
The step-by-step guide to achieving compliant conversations.
Compliant Calls & Conversations for Microsoft Teams.
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