Where is my data stored?

Dubber’s cloud based call recording solution is deployed using Amazon Web Services (AWS), enabling us to guarantee high security through utilising a series of high tech, best in the industry solutions that work to ensure the safety of all user data on the AWS network. Dubber’s solution is deployed globally to any AWS region, ensuring that we can provide a highly secure call recording solution worldwide.

Dubber have chosen to store all user data within the AWS S3 storage system. This option offers one of the world’s most secure and resilient data storage options. The resilience figures provided by Amazon on S3 are 99.9%: and this is achieved through simultaneously writing all data to 3 separate encrypted data stores. This storage is inaccessible from any system outside of AWS, and is only accessed within AWS through time restricted tokenised links.

Where is my data stored?

Dubber’s solution is already deployed globally. Our team of industry experts utilise AWS services to ensure compliance with relevant restrictions by regulatory bodies in each and every region that our call recording solution is deployed to. Our data storage methods are flexible to fit within required regulations. We ensure our recording solution conforms to data, privacy and security legislations for each region.

Each Dubber region is a fully sovereign region: all data collected and stored is only accessible in that region, and data never passes between regions. Service providers specify in which geographic location their service is required and Dubber deploys the service to that region. All data, both metadata and recording files for the service provider, are held within the specific location and data is never transferred to other regions unless directly requested by the service provider.

Dubber’s native cloud platform gives users a multi-layered security solution that cannot be matched by legacy call recording solutions. We have put extensive security layers in place to ensure that all sensitive data is processed through our platform in the most secure way.

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