Our security practices are constantly updated and developed to ensure that data is protected at every stage of the communication capture process, and beyond to storage and analysis.
As a native cloud platform, Dubber has made use of cutting edge ‘cloud architecture’ technologies to design a service that provides maximum functionality in the most accessible way possible. Powered by Amazon Web Services, Dubber ensures secure call recording. Dubber is ISO27001 certified, download our ISO certificate here.
Data is processed using one of three highly resilient connectivity options, ensuring the most scalable and reliable service possible:
Direct Connect
A private dedicated network integration between the service provider and the Dubber platform.
Dedicated Recorders
Dedicated recording infrastructure for resilient and secure recording.
IPsec VPN
Cost-effective, secure internet connectivity for low-usage, redundant connections.
All data stored within the Dubber platform is encrypted and stored in dedicated multi tenant data structures to ensure both security and separation of user data.
Encryption
All data is stored within Dubber under AES 256 bit encryption, providing best-in-class security.
Sovereignty
Dedicated recording infrastructure for resilient and secure recording.
Multi tenancy
The Dubber platform offers true cloud multi tenancy architecture, ensuring separation of all customer data.
Within the Dubber network, all traffic is encrypted in transit with transport layer security (TLS). Access to all content is via tokenized sessions, based on user permissions, and all activity is monitored and logged to create extensive audit trails.
Secure Clients
All Dubber clients utilise tokenization and secure internet protocols, including HTTPS and TLS.
Auditing
All activity within the Dubber platform is monitored, and all system transactions are stored in comprehensive audit trails.
Permissions
Granular permissions control user access to system features, functionality, and recording data.
Learn how Unified Call Recording can help organisations meet compliance mandates with this ultimate checklist guide to compliant conversations.
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