Articles for Service Providers

Here you will find articles about our recent capital raises, ASX announcements product updates and media releases.

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Dubber Service Providers White Paper: Call recording for the Dodd-Frank Act

Call recording for the Dodd-Frank Act

Dodd-Frank introduced call recording regulations on almost every organisation within the financial services industry. Find out how the regulations apply.

Dubber Service Providers White Paper: September 2019 quarterly update

September 2019 quarterly update

Our September quarter was a period characterised by growth: with expansion across sales, marketing; development; compliance; and support.

Dubber Service Providers White Paper: How Dubber can transform businesses

How Dubber can transform businesses

The digital workforce is an increasing reality for enterprises, and now is the time to move from on-premise solutions to the cloud.

Dubber Service Providers White Paper: The Fourth Industrial Revolution: beyond phone calls

The Fourth Industrial Revolution: beyond phone calls

The third part of our Fourth Industrial Revolution series investigates the ways telecom service providers will expand their offering beyond phone calls.

Dubber Service Providers White Paper: A scalable platform for growing businesses

A scalable platform for growing businesses

Our cloud storage sets us apart from other call recording service providers. As a native cloud solution, we offer a range of storage options.

Dubber Service Providers White Paper: Organise your recordings and playback

Organise your recordings and playback

We make it quick and easy to search for and review your recorded conversations. Here are a few tips for keeping your recordings organised.

Dubber Service Providers White Paper: June 2019 Quarterly Update

June 2019 Quarterly Update

Following April’s capital raise of $22m, we have utilised this investment to scale the business in order to pursue growth potential.

Dubber Service Providers White Paper: Dubber tips: Find your recordings in seconds

Dubber tips: Find your recordings in seconds

Accessing and managing recordings is easy with the Dubber portal: available in a browser as well as a mobile and desktop app.

Dubber Service Providers White Paper: Meeting Recorder: transform your meetings with voice AI

Meeting Recorder: transform your meetings with voice AI

The new Meeting Recorder tool, exclusively available in the Dubber mobile app, allows users to record meetings from their phone, store them securely in the cloud, and even transcribe them with Zoe voice AI.

Dubber Service Providers White Paper: Setting standards for security

Setting standards for security

We chose to build our products and services in the cloud, specifically to leverage the levels of security that are only made possible through the cloud.

Dubber Service Providers White Paper: How Zoe notifications can improve customer service

How Zoe notifications can improve customer service

Zoe is Dubber’s voice AI technology, which transcribes everyday phone calls: unlocking previously untapped insights to aid in improving business efficiency and customer experience, and reducing churn.

Dubber Service Providers White Paper: What are the risks of storing calls on-premise?

What are the risks of storing calls on-premise?

Organisations who download their recorded calls to local storage are putting valuable data at risk of damage, theft, or tampering.

Dubber Service Providers White Paper: Introducing the new Dubber app

Introducing the new Dubber app

Out of the office and wish you could find your notes from an important phone call or meeting? With the latest version of the Dubber mobile app, you can play back your calls and meetings: anytime, anywhere, from any phone.

Dubber Service Providers White Paper: Dubber attending UC Expo 2019

Dubber attending UC Expo 2019

The Dubber team will be attending UC Expo, Europe’s largest unified communications and collaboration event on May 15-16th 2019.

Dubber Service Providers White Paper: Why is security important in a digital age?

Why is security important in a digital age?

How much personal data did you share today? Within a digital society, where web browsers sometimes know more about us than our friends, security is more important than ever.

Dubber Service Providers White Paper: Infographic: GDPR Key Facts

Infographic: GDPR Key Facts

The EU regulation GDPR requires organisations that process personal data from their customers to follow strict guidelines in order to protect the interests of consumers.