Service Providers

Articles for Service Providers

Here you will find articles about our recent capital raises, ASX announcements product updates and media releases.

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Dubber Service Providers White Paper: How can businesses facilitate a perimeterless workplace?

How can businesses facilitate a perimeterless workplace?

Businesses are moving towards agile workforces that aren’t tied to a location or device and are looking to create perimeterless workplaces.

Dubber Service Providers White Paper: The benefits of UC

The benefits of UC

Unifying your business communications is more important than ever. Deploying a new solution may sound daunting, but the benefits outweigh any inconvenience.

Dubber Service Providers White Paper: The secret to success could be hiding in your phone calls

The secret to success could be hiding in your phone calls

How often do businesses ask their customers what they want? If businesses were to turn to their customer calls, they might uncover the secrets to success.

Dubber Service Providers White Paper: Dubber first half FY20 results

Dubber first half FY20 results

We are pleased to report significant growth for the first half of the 2020 financial year. Highlights include a revenue increase of 125% to $4.5 million.

Dubber Service Providers White Paper: Breaking down the barriers to new technology

Breaking down the barriers to new technology

The flexibility and accessibility of cloud solutions break down the obstacles that previously prevented small businesses from adopting new technology.

Dubber Service Providers White Paper: How Dubber AI can improve customer service

How Dubber AI can improve customer service

Dubber AI has the potential to tell you exactly what your customers think about your brand and products, and even guide you to deliver what they want.

Dubber Service Providers White Paper: Cloud call recording for compliance

Cloud call recording for compliance

Compliance doesn’t need to be a chore. Advances in technology mean that keeping on top of compliance is easier than ever.

Dubber Service Providers White Paper: What is fixed-mobile convergence?

What is fixed-mobile convergence?

With fixed-mobile convergence (FMC), calls can be seamlessly transferred from fixed to mobile devices and vice versa: enabling a mobile workforce.

Dubber Service Providers White Paper: Google Cloud Speech-to-Text is now available on Dubber

Google Cloud Speech-to-Text is now available on Dubber

We added Google’s Speech-to-Text machine learning product to our suite of transcription engines, so that we can deliver the best transcription capabilities.

Dubber Service Providers White Paper: The Fourth Industrial Revolution: the digital workforce

The Fourth Industrial Revolution: the digital workforce

The fifth, and final, instalment of our Fourth Industrial Revolution series explores what service providers need to do to provide for the digital workforce.

Dubber Service Providers White Paper: Dubber call recording now live on Sprint

Dubber call recording now live on Sprint

Our cloud call recording is now available for immediate signup for all 53.9 million customers on the Sprint Smart UC service.

Dubber Service Providers White Paper: How to record VoIP calls

How to record VoIP calls

A business or individual can switch on VoIP call recording and start recording immediately. Calls are saved as audio files and stored for future playback.

Dubber Service Providers White Paper: The Fourth Industrial Revolution: the future of customer retention

The Fourth Industrial Revolution: the future of customer retention

The fourth instalment of our series explores the evolving expectations of customers and how digital experiences will change over time.

Dubber Service Providers White Paper: Call recording for the Dodd-Frank Act

Call recording for the Dodd-Frank Act

Dodd-Frank introduced call recording regulations on almost every organisation within the financial services industry. Find out how the regulations apply.

Dubber Service Providers White Paper: September 2019 quarterly update

September 2019 quarterly update

Our September quarter was a period characterised by growth: with expansion across sales, marketing; development; compliance; and support.

Dubber Service Providers White Paper: How Dubber can transform businesses

How Dubber can transform businesses

The digital workforce is an increasing reality for enterprises, and now is the time to move from on-premise solutions to the cloud.