Unified Cloud Call Recording and Voice AI for Cisco Webex & UCM Cloud

Unlock insights from any Cisco conversation for compliance, CX, coaching and dispute resolution.

The only preferred and native Unified Conversational Recording and voice AI solution on Cisco. Unlimited storage, no hardware, switch on with a click.

Get insights from every call, starting today.

Unlock insights today

Youll do more with dubber | Regulatory Compliance | icon

Proactive Compliance

Compliantly record every conversation. AI drives real-time surveillance and alerts on compliance breaches.

Youll do more with dubber | Boost customer engagement & satisfaction

Improve CX and service performance

Deep customer insights with sentiment analysis on every conversation. Automate customer satisfaction reporting.

Youll do more with dubber | Reduce revenue leakage. Resolve disputes.

Reduce costly customer disputes

Easily review every recording and transcription to see what was committed to effectively resolve disputes.

Youll do more with dubber | Coaching and training

Improve coaching and training

Capture every customer conversation for coaching and performance management

Youll do more with dubber | Boost productivity v2 | icon

Turbocharge Productivity

Eliminate time-wasting manual note taking with transcriptions that can be uploaded automatically to Salesforce.

Youll do more with dubber | Drive marketing & revenue outcomes

Eliminate costs

Eliminate legacy call recording hardware and maintenance costs and duplicate systems.

The world’s #1 Unified Call Recording & Voice AI Solution

Cloud-based

Infinite scalability from a single platform, data sovereignty, and no additional costs. Network native - no hardware or complex services required to deploy

Unified

Capture and unify more communication modalities across all devices including voice, video, chat, SMS and text.

Flexible SaaS plans

plans and subscription pricing for all organisations.

Advanced security, compliance & support

Service Provider grade security, compliance, reliability and 24x7 support.

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From basic call recording to advanced conversational AI and speech analytics.

Whether deploying Dubber Notes for an immediate productivity boost and improved meetings - or, Dubber Teams and Dubber Premier for advanced, multi-language transcription and AI-enriched insights - Dubber has a solution purpose built for the smallest and largest of organisations. Leading functionality sets Dubber apart.

The future of call recording |Phone in hand

Real-time search

and discovery across all conversations

Automated analysis

and reporting of all calls and conversations

Beautiful transcripts

get you to the information and insights you need faster

Measure sentiment

by sentence and call period and categorise by seven key emotions

Custom notifications

alert nominated individuals when a call has negative sentiment

Share recording data and reports

and download via the app or Dubber web portal

Business-ready

in-app provisioning and user management

Open API

allows for integration with applications, Big Data and more

Available now on

We're able to fight disputes now that we have the evidence to back us up. Dubber gives us the opportunity to upskill the team to improve the service we offer clients
Lucy Chapman, Senior Manager, WellPet.

Read the case study

Dubber has been a great blessing for A&E Auto Glass because we are able to listen to calls for quality and training purposes.
Eric Solheim, Owner A&E Auto Glass

Dubber has also allowed us to take our training to new heights with the ability for managers to listen to more calls and also the ability to share calls with agents so they can find areas to improve in their performance. Highly recommend it!
Drew LeHew, Call Center Manager, Dorsey & Dorsey Inc

Dubber has been fantastic! Easy to use and reliable. I highly recommend you try it. It is worth every penny!
Marilee Dose, Founder and CEO, Dose Moving and Storage

Finding previously recorded conversations for court cases takes only minutes vs. hours, and the increased data quality has improved court preparation time.
Dane Coffer, Co-Director, Oklahoma Information Technology

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About Dubber

Leading service providers differentiate and grow with Dubber. We enable Unified Conversational Recording and Voice AI at the heart of the world’s leading networks and UC solutions.

Designed specifically for Service Provider networks and integrated seamlessly with your critical infrastructure, including Cisco Broadsoft, Webex, Microsoft Teams, Operator Connect, mobile and more.