The world’s #1 unified cloud call recording & voice intelligence solution fully certified and native to Microsoft Teams. Unlimited storage, no hardware, switch on with a click.
Compliantly record every conversation. AI drives real-time surveillance and alerts on compliance breaches.
Deep customer insights with sentiment analysis on every conversation. Automate customer satisfaction reporting.
Easily review every recording and transcription to see what was committed to effectively resolve disputes.
Capture every customer conversation for coaching and performance management
Eliminate time-wasting manual note taking with transcriptions that can be uploaded automatically to Salesforce.
Eliminate legacy call recording hardware and maintenance costs and duplicate systems.
Infinite scalability from a single platform, data sovereignty, and no additional costs. Network native - no hardware or complex services required to deploy
Capture and unify more communication modalities across all devices including voice, video, chat, SMS and text.
plans and subscription pricing for all organisations.
Service Provider grade security, compliance, reliability and 24x7 support.
Whether deploying Dubber Notes for an immediate productivity boost and improved meetings - or, Dubber Teams and Dubber Premier for advanced, multi-language transcription and AI-enriched insights - Dubber has a solution purpose built for the smallest and largest of organisations. Leading functionality sets Dubber apart.
and discovery across all conversations
and reporting of all calls and conversations
get you to the information and insights you need faster
by sentence and call period and categorise by seven key emotions
alert nominated individuals when a call has negative sentiment
and download via the app or Dubber web portal
in-app provisioning and user management
allows for integration with applications, Big Data and more
We're able to fight disputes now that we have the evidence to back us up. Dubber gives us the opportunity to upskill the team to improve the service we offer clients
Dubber has been a great blessing for A&E Auto Glass because we are able to listen to calls for quality and training purposes.
Dubber has also allowed us to take our training to new heights with the ability for managers to listen to more calls and also the ability to share calls with agents so they can find areas to improve in their performance. Highly recommend it!
Dubber has been fantastic! Easy to use and reliable. I highly recommend you try it. It is worth every penny!
Finding previously recorded conversations for court cases takes only minutes vs. hours, and the increased data quality has improved court preparation time.
Leading service providers differentiate and grow with Dubber. We enable Unified Conversational Recording and Voice AI at the heart of the world’s leading networks and UC solutions.
Designed specifically for Service Provider networks and integrated seamlessly with your critical infrastructure, including Cisco Broadsoft, Webex, Microsoft Teams, Operator Connect, mobile and more.