People Intelligence

It all starts with listening

Working from anywhere has reduced visibility into employee sentiment, wellbeing and performance. Monitor all collaboration channels to maintain conduct standards and safeguard against data loss.

End not knowing with Dubber starting with every conversation. Replace hearsay with knowsay.

 

 

People intelligence starts with catching conversations

When you can catch conversations from any source you’ll know what was said, when it was said, wherever it was said. And you’ll be able to do it for the cost of a couple of coffees per week, per employee.

See answers and insights in every conversation:
  • What is our employee sentiment?

  • Are our conduct policies being followed?

  • Are our employees on message and using training?

  • What issues are surfacing in everyday conversations?

  • What was actually said to the employee?

  • Did that conversation reflect our HR policies?

  • What was the actual response to the new policy?

You’ll do more with Dubber

Unlock the power of conversational data at scale from every end-point. The applications of Dubber are virtually limitless.

 

Youll do more with dubber | Healthcare | Improve Record Keeping
Instant employee sentiment reporting

Let AI do the heavy lifting. Real-time sentiment analysis of every interaction - internal or external. Eliminate costly third-party research.

Youll do more with dubber | Regulatory Compliance | icon
Dive into conversations and meetings

Conduct keyword search to understand what was said and when. Evidence training and compliance.

Youll do more with dubber | Coaching and training
Improve training & coaching

Easily share your best interactions and conversations to model best practices, content and behaviours. Automated insights on training and education content with keyword search for risky content.

Youll do more with dubber | Regulatory Compliance | icon
Regulatory compliance

How you record is as vital as what you record. Record and transcribe every client conversation to meet compliance mandates and respond instantly to audits and investigations. AI does the work to quickly surface risks and suspicious behaviours. Essential for RG 271, KYC, AML/CTF, GDPR and more.

Youll do more with dubber | Healthcare | Improve Record Keeping
Resolve disputes.

Records of every conversation for proof of manager and HR to employee interaction. Instantly accessible for quick dispute resolution and remediation. 

Youll do more with dubber | Reduce revenue leakage. Resolve disputes.
Monitor and enforce conduct policies

Identify abuse, liability, and risks during voice, video, and chat sessions.

Youll do more with dubber | Accelerate discovery
Accelerate investigations

Quickly access conversations, transcriptions and present trends over time. 

icon | use cases | people intelligence | Youll do more with dubber | Boost productivity | availability
Boost productivity

Give time back to your team by eliminating inaccurate and time-wasting manual note-taking. Instead, transcribe every call and meeting and automatically attach them to employee records.

Youll do more with dubber | Connect to the hybrid workplace
Protect employee and company data

Automated detection of SSN, NIN, birthdates, email addresses, and other personal information. PCI and HIPAA compliant. Create rules and alerts to signal leakage of confidential information, such as upcoming product announcements, material press releases.

75% of conversations will be recorded by 2025

… and these capabilities will enable "the discovery of added organisational value or risk …

Gartner

Everything you need in one solution

Dubber is the first fully integrated and affordable solution.

 

  1. Inside the world's most popular applications and services - available on over 180 services worldwide - mobile, video, SIP, chat and more.

  2. Unified in the Voice Intelligence Cloud - access and review all your data in one place through the Dubber App and Portal.

  3. Voice to text transcription. Turn every conversation into data and readable transcriptions connected to the audio and video file.

  4. AI-enriched sentiment and tone analysis for instant staff and student insights - categorise calls against seven emotions.

  5. Open API integrates data easily to big data sets and applications. Create and automate workflows.

  6. Compliant capture and data management. Secure data, manage access, set retention periods. Secure and compliant with global privacy and data sovereignty standards.

  7. Advanced and scalable storage. Unlimited retention periods. Legal hold and discovery. Permission-based data sharing, download and export.

  8. Custom notifications alert you to keywords mentioned in a conversation.

  9. Real-time search to access data in seconds versus SQL queries taking hours.

  10. Report out-of-the-box and easily integrate with dashboards.

Industries | SMB | Everything you need in one solution | right v2

Built for your people team

 

HR Leaders

Instantly see employee sentiment and performance data. Be flagged of risks and trends in real-time. Gain instant insights into what's working and what's not. Nothing beats being able to listen in. Boost sales productivity and ramp new hires faster.

Managers

Create an immutable proof of crucial conversations. Upskill teams with accurate recordings, transcriptions, and insights of all interactions.

Legal & Audit

Conduct investigations quickly, easily and accurately. Instantly generate compelling training and enablement content based on real-world interactions.

Business leaders

See total employee and team sentiment data instantly. Search keywords in real-time to understand what was said, by who, and when.

Like to learn more?

Six Benefits of Unified Call Recording and Voice AI
Unlock Intelligence from Every Conversation with AI
How to Comply with Certainty
Whitepaper

The step-by-step guide to achieving compliant conversations

Learn how Unified Call Recording can help organisations meet compliance mandates with this ultimate checklist guide to compliant conversations.

 

Whitepaper | Six Benefits | Image