People Intelligence
It all starts with listening
Working from anywhere has reduced visibility into employee sentiment, wellbeing and performance. Monitor all collaboration channels to maintain conduct standards and safeguard against data loss.
End not knowing with Dubber starting with every conversation. Replace hearsay with knowsay.
People intelligence starts with catching conversations
When you can catch conversations from any source you’ll know what was said, when it was said, wherever it was said. And you’ll be able to do it for the cost of a couple of coffees per week, per employee.
See answers and insights in every conversation:
What is our employee sentiment?
Are our conduct policies being followed?
Are our employees on message and using training?
What issues are surfacing in everyday conversations?
What was actually said to the employee?
Did that conversation reflect our HR policies?
What was the actual response to the new policy?
You’ll do more with Dubber
Unlock the power of conversational data at scale from every end-point. The applications of Dubber are virtually limitless.
Instant employee sentiment reporting
Let AI do the heavy lifting. Real-time sentiment analysis of every interaction - internal or external. Eliminate costly third-party research.
Dive into conversations and meetings
Conduct keyword search to understand what was said and when. Evidence training and compliance.
Improve training & coaching
Easily share your best interactions and conversations to model best practices, content and behaviours. Automated insights on training and education content with keyword search for risky content.
Regulatory compliance
How you record is as vital as what you record. Record and transcribe every client conversation to meet compliance mandates and respond instantly to audits and investigations. AI does the work to quickly surface risks and suspicious behaviours. Essential for RG 271, KYC, AML/CTF, GDPR and more.
Resolve disputes.
Records of every conversation for proof of manager and HR to employee interaction. Instantly accessible for quick dispute resolution and remediation.
Monitor and enforce conduct policies
Identify abuse, liability, and risks during voice, video, and chat sessions.
Accelerate investigations
Quickly access conversations, transcriptions and present trends over time.
Boost productivity
Give time back to your team by eliminating inaccurate and time-wasting manual note-taking. Instead, transcribe every call and meeting and automatically attach them to employee records.
Protect employee and company data
Automated detection of SSN, NIN, birthdates, email addresses, and other personal information. PCI and HIPAA compliant. Create rules and alerts to signal leakage of confidential information, such as upcoming product announcements, material press releases.
75% of conversations will be recorded by 2025
… and these capabilities will enable "the discovery of added organisational value or risk …
Everything you need in one solution
Dubber is the first fully integrated and affordable solution.
Inside the world's most popular applications and services - available on over 180 services worldwide - mobile, video, SIP, chat and more.
Unified in the Voice Intelligence Cloud - access and review all your data in one place through the Dubber App and Portal.
Voice to text transcription. Turn every conversation into data and readable transcriptions connected to the audio and video file.
AI-enriched sentiment and tone analysis for instant staff and student insights - categorise calls against seven emotions.
Open API integrates data easily to big data sets and applications. Create and automate workflows.
Compliant capture and data management. Secure data, manage access, set retention periods. Secure and compliant with global privacy and data sovereignty standards.
Advanced and scalable storage. Unlimited retention periods. Legal hold and discovery. Permission-based data sharing, download and export.
Custom notifications alert you to keywords mentioned in a conversation.
Real-time search to access data in seconds versus SQL queries taking hours.
Report out-of-the-box and easily integrate with dashboards.
Built for your people team
HR Leaders
Instantly see employee sentiment and performance data. Be flagged of risks and trends in real-time. Gain instant insights into what's working and what's not. Nothing beats being able to listen in. Boost sales productivity and ramp new hires faster.
Managers
Create an immutable proof of crucial conversations. Upskill teams with accurate recordings, transcriptions, and insights of all interactions.
Legal & Audit
Conduct investigations quickly, easily and accurately. Instantly generate compelling training and enablement content based on real-world interactions.
Business leaders
See total employee and team sentiment data instantly. Search keywords in real-time to understand what was said, by who, and when.
Like to learn more?
Whitepaper
The step-by-step guide to achieving compliant conversations
Learn how Unified Call Recording can help organisations meet compliance mandates with this ultimate checklist guide to compliant conversations.