Simone owns an established legal practice in two states with a full team of lawyers, legal assistants, paralegals, and associates. They offer legal advice and support to a diverse range of clients including large companies, privately owned businesses, high wealth individuals and family groups.
Simone’s team are increasingly under pressure to document interactions in order to fulfil client demands and to reduce legal liability. Being a busy law firm, client interactions take place both in person and over the phone. While legal assistants can take notes during in-person meetings, phone calls can present a challenge. Some of the difficulties Simone’s team face include:
With call recording and voice AI, Simone’s team can:
With a cost-effective and secure call capture solution available via a SaaS model, legal practices can reduce risk and time spent on admin, monitor processes and eliminate errors in communication. Cloud call recording can be deployed immediately to satisfy the phone-based record keeping needs of operations and, most importantly, clients. Additionally, voice AI can transcribe calls, analyze content and rate caller sentiment: providing greater insight into client calls.
Dubber has a wide cross section of compliance and security features designed to give you peace of mind. To view Dubber's entire call recording feature suite, visit our Use Cases.
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