Simone owns an established legal practice in two states with a full team of lawyers, legal assistants, paralegals, and associates. They offer legal advice and support to a diverse range of clients including large companies, privately owned businesses, high wealth individuals and family groups.
Simone’s team are increasingly under pressure to document interactions in order to fulfil client demands and to reduce legal liability. Being a busy law firm, client interactions take place both in person and over the phone. While legal assistants can take notes during in-person meetings, phone calls can present a challenge. Some of the difficulties Simone’s team face include:
With call recording and voice AI, Simone’s team can:
With a cost-effective and secure call capture solution available via a SaaS model, legal practices can reduce risk and time spent on admin, monitor processes and eliminate errors in communication. Cloud call recording can be deployed immediately to satisfy the phone-based record keeping needs of operations and, most importantly, clients. Additionally, voice AI can transcribe calls, analyze content and rate caller sentiment: providing greater insight into client calls.
Dubber has a wide cross section of compliance and security features designed to give you peace of mind. To view Dubber's entire call recording feature suite, visit our Use Cases.
We know the common challenges of deploying call recording to a contact centre, which is why we removed the barriers that come between small businesses and the benefits of recording their calls.
Learn how Dubber’s recording platform works seamlessly with your tools and applications to ensure compliance and regulation are met whilst driving greater focus on customer experience.
Learn about how financial institutions and advisors can comply with relevant regulations with a call capture and voice AI solution that provides risk prevention and fraud protection.
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