Susan works at a specialist’s office and handles phone calls every day scheduling appointments and taking insurance provider details.
Susan works out costs with health insurance providers and patients before patients visit the specialist. Additional daily tasks Susan deals with include:
With call recording and voice AI staff can:
With a cost-effective and secure call capture solution available via a SaaS model, healthcare providers can reduce their risk, monitor processes and patient service, and eliminate errors in communication. Cloud call recording can be deployed immediately to satisfy the phone-based record keeping needs of operations and, most importantly, patients. Additionally, voice AI can transcribe calls, analyze content and rate caller sentiment, providing greater insight into patient calls and required treatment.
Dubber has a wide cross section of compliance and security features designed to give you peace of mind. To view Dubber's entire call recording feature suite, visit our Use Cases.
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