Cloud Call Recording And Voice AI For Real Estate Agents

Real estate is an industry where timing and attention to detail can make or break an important deal. Real estate professionals are constantly moving between the office and properties, often working from many locations in a single day.

Profile

Mike is a real estate agent and owns a small chain of real estate brokerages. The agency offers both sales and property management services with a sizeable rent roll. Each day his team deal with new listings, sales management and tenant inquiries.

Challenges


With a team of sales people and property managers, admin volumes are high, and disputes can arise with tenants and landlords of rented properties. Some of Mike’s challenges include:

Ensuring sales agents are compliant with price quoting regulations
Disputes between tenants and property managers
Disputes between landlords and property managers
Maintaining tenant satisfaction

Solution


With call recording and voice AI, agents and managers can:

Receive a transcription of all calls, providing documentation of each interaction with tenants, buyers and vendors
Be alerted when a tenant, vendor or buyer experience becomes negative, skip to that part of the call and remediate the situation
Refer to a call recording or transcript if there is a dispute with a tenant, landlord or vendor
Replay calls taken on the road to ensure they have captured all details correctly

Conclusion


With a cost-effective and secure call capture solution available via a SaaS model, Mike can alleviate risk in his business with automatic call recording and transcription. He can set up alerts for negative calls with vendors, tenants, buyers and suppliers using voice AI. Cloud call recording can be deployed immediately to satisfy the phone-based record keeping needs of his organization, and assist in maintaining a high level of service.

With a cost-effective and secure call capture solution available via a SaaS model, Mike can alleviate risk in his business with automatic call recording and transcription.

Use Cases

Dubber has a wide cross section of compliance and security features designed to give you peace of mind. To view Dubber's entire call recording feature suite, visit our Use Cases.

Dubber Call Recording Business Use Case: Financial Institutions Use Case (Financial Services)
Financial Institutions Use Case (Financial Services)

Learn about how financial institutions and advisors can comply with relevant regulations with a call capture and voice AI solution that provides risk prevention and fraud protection.

Dubber Call Recording Business Use Case: Educational Institutions Use Case (Education)
Educational Institutions Use Case (Education)

Learn how educational institutions can monitor processes and eliminate errors in details and communication with a cloud-based call capture service.

Dubber Call Recording Business Use Case: Clothing Retailer Use Case (Retail)
Clothing Retailer Use Case (Retail)

Learn how clothing stores can gain competitive advantage by recording their calls for accurate and secure records of customer conversations and stock orders.

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