Julie is a senior recruitment consultant working for a global recruitment agency. Julie’s time is spent on the phone talking to new and potential candidates, out of the office in client meetings, interviewing potential candidates and managing multiple stakeholders at any given time.
Julie and her colleagues are often faced with the huge task of contacting and following up with candidates and clients meaning numerous calls, calendar invites, multiple excel sheets, scattered notes, and a large dose of frustration when:
With call recording and voice AI, recruitment agencies and consultants can:
With a cost-effective and secure call capture solution available via a SaaS model, agencies or consultants can ensure they maintain an excellent reputation, and quality customer service — with a quick replay confirming details and saving time on follow-up calls. With voice AI, consultants can be alerted to client or candidate complaints — prompting them to review and follow up to maintain excellent relationships. Additionally, voice AI can transcribe calls, analyze content, and be alerted to caller sentiment, providing greater insight into candidate and client interactions.
Dubber has a wide cross section of compliance and security features designed to give you peace of mind. To view Dubber's entire call recording feature suite, visit our Use Cases.
We know the common challenges of deploying call recording to a contact centre, which is why we removed the barriers that come between small businesses and the benefits of recording their calls.
Learn how Dubber’s recording platform works seamlessly with your tools and applications to ensure compliance and regulation are met whilst driving greater focus on customer experience.
Learn about how financial institutions and advisors can comply with relevant regulations with a call capture and voice AI solution that provides risk prevention and fraud protection.
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