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In this white paper we show you how speech intelligence can help businesses improve their working processes in order to retain customers and attract new ones. We also introduce you to Dubber AI: our suite of speech intelligence modules. Dubber has democratised speech intelligence, allowing businesses of any size to truly listen to their customers.
Speech intelligence goes beyond searching for a call by date and time and opens up endless possibilities through functionality that allows searching and categorisation by keywords and phrases as well as caller sentiment. A major source of growth for speech analytics is customer service, as the information that is revealed through speech analysis can improve communication in future interactions.
Fill out the form to the right to download our Dubber AI Whitepaper to learn more.
Other resources
Finance eBook
This eBook outlines the various challenges faced by finance companies and the ways in which call recording and voice AI solutions can help.
Call Recording Whitepaper
Dubber was designed from the ground-up to be operated within the cloud. Directly connecting to the telephone network (rather than an on-premise PABX) ensures calls are recorded at the highest possible quality.
Webex® Calling and Dubber Call Recording eBook
Webex® Calling and Dubber Call Recording brings together a solution that captures conversations that can help identify opportunities for business development.
Fixed-Mobile Convergence Whitepaper
Learn about how Fixed-Mobile Convergence (FMC) unifies fixed line and mobile communication across locations and devices.
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