Voice over internet protocol (VoIP) is an alternative to traditional fixed-line telephones, which uses the internet to make and receive calls. VoIP calling has been steadily replacing traditional telephony due to its reliability and efficiency, achieved through its use of data connection instead of fixed lines.
VoIP calls work by converting voice data into packets of digital information that can be transferred over an internet connection. Any telephone number, whether fixed-line or VoIP, can be called but VoIP to VoIP calls will be free as these types of calls only use an internet connection.
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Dubber was designed from the ground-up to be operated within the cloud. Directly connecting to the telephone network (rather than an on-premise PABX) ensures calls are recorded at the highest possible quality.
Webex® Calling and Dubber Call Recording brings together a solution that captures conversations that can help identify opportunities for business development.
Learn about how Fixed-Mobile Convergence (FMC) unifies fixed line and mobile communication across locations and devices.
The Dubber platform has made voice AI available as a subscription-based service. Learn how Dubber voice AI can provide data insights for companies of all sizes, across all industries.