Cover-More remains on top of compliance with Dubber

Download the case study to learn how Cover-More, part of the Zurich Insurance Group, uses Dubber call recording to stay on top of auditing, compliance and legal requirements.

Download the Case Study
Learn how Cover-More:
  • Uses recordings to provide evidence if a customer disputes a decision

  • Meets legal and compliance requirements with recordings and transcriptions of all investigations

  • Enables staff to have calls recorded when working from home or office

  • Can search and quickly find recordings if needed during investigations

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The claims team needs Dubber call recording to protect Cover-More, the product we sell, the customer holding the policy and to remain compliant.

Peter Valdes, Global Telephony and Unified Communications Lead, Cover-More Group

 

About Dubber

Leading service providers differentiate and grow with Dubber. We enable Unified Conversational Recording and Voice AI at the heart of the world’s leading networks and UC solutions.

Designed specifically for Service Provider networks and integrated seamlessly with your critical infrastructure, including Cisco Broadsoft, Webex, Microsoft Teams, Operator Connect, mobile and more.