Dubber Moments: Complaints

Improve customer experience with Moments: Complaints

What if you could transform customer complaints into smart insights, using cutting-edge AI technology?

Unlock the power of conversations with our inaugural Dubber Moment:

Embrace the Future of Complaint Management

Detect complaints

Dubber’s Complaints leverage advanced AI technology to detect and analyse complaints within conversations.

Identify topics

Our innovative system identifies the topics of complaints by gaining a deeper understanding of the context of the entire conversation.

Gain insights

Connect complaints across all conversations to provide comprehensive insights that help organisations make informed business decisions.

Elevate Your Customer Experience

Comprehensive insights

Our advanced AI algorithms dive deep into the fabric of your conversations, uncovering hidden insights that traditional methods simply can’t capture. By analysing the context of the entire conversation, we provide a comprehensive view that helps you make informed decisions.

Categorise complaints

By categorising complaints into relevant topics, you gain a deeper understanding of recurring issues and can implement targeted improvements.

Improve customer experience

This empowers you to enhance customer experiences, increase customer satisfaction, and build stronger relationships with your clientele.

A sneak peek into the experience

With the Dubber platform embedded into the network, we help business customers capture the moments that matter and extract clear business insights that give them the edge.

It all starts with a conversation.

Talk to us to find out more!

Contact us today