Do more with Dubber on Cox Business Voice Collaboration
Catch every conversation instantly
Record voice, video & chat – and integrate with recordings and data any Dubber eligible service – mobile, phone, Cisco Webex, Microsoft Teams, Zoom and over 215 services globally.
Replay & review easily
Review accurate transcriptions and replay conversations on the Dubber app and Web portal.
Reveal insights instantly
Beautiful transcriptions, real-time-search, keyword alerts and true AI-enriched insights to end not knowing.
Connect & Automate
Conversational records and data in the Dubber Voice Intelligence Cloud to big data and the Apps you use most – Salesforce, Google Data Studio, Tableau, IBM Cognos and more. Unlimited and scalable secure storage.
What You Need to Know
Availability:
- USA
- Cox IP Services
Pricing:
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Flexible monthly and annual subscription plans
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Trial plans are available on request
Available from:
Integrations:
- UCR Plus Service Add-on
- Provisioning API
- Operator Connect
- Direct Routing
- Dubber API
- Salesforce
- IBM Cognos
- Google Data Studio
- Microsoft Power BI
Installing:
Support
What Your Need to Know
Everything You Need in One Solution
- Dubber is the first fully integrated and affordable solution.
- Inside the world’s most popular applications and services – available on over 180 services worldwide – mobile, video, SIP, chat and more.
- Unified in the Voice Intelligence Cloud – access and review all your data in one place through the Dubber App and Portal.
- Voice to text transcription. Turn every conversation into data and readable transcriptions connected to the audio and video file.
- AI-enriched sentiment and tone analysis for instant staff and student insights – categorise calls against seven emotions.
- Open API integrates data easily to big data sets and applications. Create and automate workflows.
- Compliant capture and data management. Secure data, manage access, set retention periods. Secure and compliant with global privacy and data sovereignty standards.
- Advanced and scalable storage. Unlimited retention periods. Legal hold and discovery. Permission-based data sharing, download and export.
- Custom notifications alert you to keywords mentioned in a conversation.
- Real-time search to access data in seconds versus SQL queries taking hours.
- Report out-of-the-box and easily integrate with dashboards.