Why Our Technology?

At Dubber, we leverage the power of AI to identify and understand key Moments within conversations. But we don’t stop at mere data extraction. Our cutting-edge, patented* technology analyses the context of entire conversations, allowing us to connect and correlate Moments across all interactions.

 

*U.S. Patent No. 11,950,020

What makes Moments unique?

Moment

We use AI to identify a moment within a conversation

Conversation
We gain a deeper understanding of the moment within the context of the entire conversation
Insight
We connect moments across all conversations to deliver insights that help make informed business decisions

The Result?

A wide array of Moments that address real challenges faced by our customers.

Dubber Moments is a game-changer in harnessing the power of AI-driven conversation insights. It empowers businesses to tap into:

business intelligence
driving growth
enhancing customer experiences
optimising operations for efficiency and productivity

The value of Moments

Complaints

Capture every customer complaint with full-call transcription and sentiment analysis, enabling faster resolution and increased agent productivity, consistent handling and regulatory compliance, and reduced legal risk and escalation costs.

Abuse

Detect abusive or threatening language in real time, triggering alerts and providing evidence to support immediate action, reducing HR and legal overhead, and ensuring safer environments with faster response times.

Sales Close

Analyse conversations for buying signals and objections, helping teams close deals faster, increase forecast accuracy, and replicate winning behaviours for sales productivity and growth.

Service Delivery

Analyse service calls to identify service gaps, streamline workflows, increase team efficiency, improve the customer experience, and reduce time spent on manual reporting and escalations.

Revolutionising communication

With Dubber Moments, you gain unparalleled insights and analysis capabilities that propel your business forward. Our innovative approach revolutionises the way you understand and leverage conversations, giving you a competitive edge and keeping you at the forefront of the AI revolution.

Join us on this exciting journey as we revolutionise the way businesses harness the power of conversation intelligence. Experience the future of communication with Dubber Moments.

It all starts with a conversation.

Talk to us to find out more!

Contact us today