As we approach the Fourth Industrial Revolution, traditional communications solutions are on the decline whilst internet-driven communications solutions become increasingly popular. This period of drastic change threatens the survival of the Telecoms industry, as substantial declines in user spending on voice and text services have caused a decline in telco revenue - which can be monitored through Average Revenue Per User (ARPU). To stay afloat, telcos must adapt to the changing times and source other revenue streams to replace what is lost in the continuing revolution of communications. Our infographic demonstrates why telco revenue is decreasing and suggests how telcos can replace it to raise their ARPU once more:
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