Cover-More remains on top of compliance with Dubber
Learn how Cover-More, part of the Zurich Insurance Group, uses Dubber call recording to stay on top of auditing, compliance and legal requirements.
- Uses recordings to provide evidence if a customer disputes a decision
- Meets legal and compliance requirements with recordings and transcriptions of all investigations
- Enables staff to have calls recorded when working from home or office
- Can search and quickly find recordings if needed during investigations
“The claims team needs Dubber call recording to protect Cover-More, the product we sell, the customer holding the policy and to remain compliant.”
Peter Valdes, Global Telephony and Unified Communications Lead, Cover-More Group