Download the case study to learn how Rubicon 8 uses Dubber AI to understand immediately how satisfied customers are with help desk support without making them fill in post-call questionnaires.
15 June 2022
Melbourne-based enterprise tech solutions provider Rubicon 8 found the AI in Dubber call recording opens the door to fresh opportunities.
Melbourne-based enterprise tech solutions provider Rubicon 8 uses Dubber to understand immediately how customers react to help desk support - without asking them to fill in post-call questionnaires.
Voice calls are the main point of contact for Australian Military Bank members. The Bank uses Dubber call recording as an essential part of improving the member experience and compliance.
19 January 2022
31 December 2021
“Finding previously recorded conversations for court cases takes only minutes vs. hours, and the increased data quality has improved court preparation time.” - Dayne Coffey, Co-Director Oklahoma County Information Technology
4 November 2021
Skills trainers know learning by example is an effective and fast way to teach new ideas. One of its strengths is in helping learners understand how to avoid common mistakes.
27 October 2021