Rubicon 8 improves client retention and staff performance with Dubber AI

Download the case study to learn how Rubicon 8 uses Dubber AI to understand immediately how satisfied customers are with help desk support without making them fill in post-call questionnaires.

Dubber answers AI questions for Rubicon 8 customers

Melbourne-based enterprise tech solutions provider Rubicon 8 found the AI in Dubber call recording opens the door to fresh opportunities.

Dubber AI ticked the box for Rubicon 8

Melbourne-based enterprise tech solutions provider Rubicon 8 uses Dubber to understand immediately how customers react to help desk support - without asking them to fill in post-call questionnaires.

Australian Military Bank improves member experience, meets compliance needs and saves significantly with Dubber.

Voice calls are the main point of contact for Australian Military Bank members. The Bank uses Dubber call recording as an essential part of improving the member experience and compliance.

Australian Military Bank improves member experience, meets compliance needs and saves significantly with Dubber.

Voice calls are the main point of contact for Australian Military Bank members. The Bank uses Dubber call recording as an essential part of improving the member experience and compliance.

Oklahoma County - 70% improvement in voice data quality

“Finding previously recorded conversations for court cases takes only minutes vs. hours, and the increased data quality has improved court preparation time.” - Dayne Coffey, Co-Director Oklahoma County Information Technology

Easy recording makes light work of call centre training

Skills trainers know learning by example is an effective and fast way to teach new ideas. One of its strengths is in helping learners understand how to avoid common mistakes.