Do more with Dubber on Cox Business Voice Collaboration

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Catch every conversation instantly

Record voice, video & chat – and integrate with recordings and data any Dubber eligible service – mobile, phone, Cisco Webex, Microsoft Teams, Zoom and over 215 services globally.

 Replay & review easily

Review accurate transcriptions and replay conversations on the Dubber app and Web portal.

 Reveal insights instantly

Beautiful transcriptions, real-time-search, keyword alerts and true AI-enriched insights to end not knowing.

 Connect & Automate

Conversational records and data in the Dubber Voice Intelligence Cloud to big data and the Apps you use most – Salesforce, Google Data Studio, Tableau, IBM Cognos and more. Unlimited and scalable secure storage.

What You Need to Know

Availability:

  • USA
  • Cox IP Services

Pricing:

  • Flexible monthly and annual subscription plans

  • Trial plans are available on request

Available from:

Integrations:

  • UCR Plus Service Add-on
  • Provisioning API
  • Operator Connect
  • Direct Routing
  • Dubber API
  • Salesforce
  • IBM Cognos
  • Google Data Studio
  • Microsoft Power BI

Installing:

What Your Need to Know

Everything You Need in One Solution

  • Dubber is the first fully integrated and affordable solution.
  • Inside the world’s most popular applications and services – available on over 180 services worldwide – mobile, video, SIP, chat and more.
  • Unified in the Voice Intelligence Cloud – access and review all your data in one place through the Dubber App and Portal.
  • Voice to text transcription. Turn every conversation into data and readable transcriptions connected to the audio and video file.
  • AI-enriched sentiment and tone analysis for instant staff and student insights – categorise calls against seven emotions.
  • Open API integrates data easily to big data sets and applications. Create and automate workflows.
  • Compliant capture and data management. Secure data, manage access, set retention periods. Secure and compliant with global privacy and data sovereignty standards.
  • Advanced and scalable storage. Unlimited retention periods. Legal hold and discovery. Permission-based data sharing, download and export.
  • Custom notifications alert you to keywords mentioned in a conversation.
  • Real-time search to access data in seconds versus SQL queries taking hours.
  • Report out-of-the-box and easily integrate with dashboards.