Introducing Dubber Notes
Dubber Notes is a leading AI meeting note taker and the fastest way to gain valuable business insights. Understand a long conversation in less than a minute, pick up key sales or customer issues, identify potential efficiencies, and store the data in the appropriate systems, including CRM. Enjoy email alerts (see examples below) with a short summary, key chapters, actions and complaints.
Large recurring revenue opportunity mentioned
⇒ Alert CRO or CEO.
Financial advisor omits mandatory disclosure
⇒ Alert Compliance Officer.
Key customer requests urgent response
⇒ Alert to Sales Manager or Director.
Abusive or inappropriate language detected
⇒ Alert to HR Manager.
Learn more about Dubber Notes.
Insight Agent
Our leading business intelligence platform Dubber Insights, just got even better with the introduction of an AI-powered agent tool that delivers the intelligence to help you make smarter decisions, accelerate growth and stay ahead of the competition.
We already analyze every conversation and structure the data into Topics, Connections and Sentiment. Now you can simply ask a question and our Insights Agent will provide precise, relevant and verifiable results, complete with links to the actual conversations that support the answer.
Here’s how it works
- Navigate to the top of the platform for the Insights Agent
- Input your query
- Results include an Overview, links to recordings & conversations
- It’s an included feature in Dubber Insights – no upgrade required
Click here to speak with one of our Experts about the benefits of Inisghts Agent or Dubber Insights.
Leading UK Payment Provider
Dubber Payments empowers businesses to accept payments easily and securely, within live conversations – on calls, video meetings and across the major telecom networks – as a fully PCI-compliant solution. We integrate with traditional SIP trunk telephony and work across platforms like Microsoft Teams and Webex Calling, without exposing sensitive payment information to agents or internal systems. Card details remain secure via a simple, compliant process. Learn more.
Agent Pay: Real-time, secure card capture
Allows contact center agents to stay on the line with customers during payment, while card data is captured discreetly using either DTMF (keypad tones) suppression or ASR (Automatic Speech Recognition).
Pay-By-Link: Secure payments with just one click
Allows agents to send a unique URL via SMS or webchat. Customers click to access a secure form and enter their card details, all while the agent stays connected and updated.
IVR Assist: Add PCI compliance to your IVR system
IVR Assist seamlessly integrates to protect just the payment step, rerouting the call media through Dubber’s secure cloud only during card data capture.
Click here to speak with one of our Experts about the benefits of Dubber Payments.