PCI-Compliant Payments
Take payments securely and protect sensitive customer data, without the compliance headaches.
Effortless compliance. Complete confidence.
Transact helps you meet PCI DSS standards when handling card payments over the phone or digital voice channels — keeping your agents out of scope and your customers protected.
With Dubber PCI Comply, you can capture payment details during live calls or chats without ever bringing card data into your environment. Our cloud-based platform ensures full PCI DSS compliance while enhancing the customer experience—all without disrupting your existing contact centre workflows.
“Any business of any size must adhere to PCI-DSS in order to accept payment cards, and to cardholder data.”
Secure Payment Solutions That Fit Your Workflow
Agent Pay
Real-time, secure card capture
Allows contact center agents to stay on the line with customers during payment, while card data is captured discreetly using either, DTMF (keypad tones) or ASR (Automatic Speech Recognition).
Pay-By-Link
Secure payments with just a click
Allows agents to send a unique URL via SMS or webchat. Customers click to access a secure form and enter their card details, all while the agent stays connected and updated.
IVR Assist
Add PCI compliance to your IVR system
Already invested in IVR (Interactive Voice Response)?
IVR Assist seamlessly integrates to protect just the payment step, rerouting the call media through Dubber’s secure cloud only during card data capture.
Why choose Dubber for PCI Payments?
Built for Compliance: Remove 11 of the 12 PCI DSS requirements by stopping card data from ever entering your systems, whether over voice, keypad, or web.
Cloud-Native. Zero Hardware: No installation or maintenance. Fully managed by Dubber experts.
Multiple Secure Capture Options: Secure payments via voice, keypad or link across all channels.
