AI with Powerful Insights
We empower our customers with a platform that takes key Moments from any conversation on their network and converts them into Insights that deliver real business value.
Because conversations are your organisation’s most valuable, yet untapped, resource.
Why Conversation AI?
Companies that adopt AI early see a 20-30% improvement in operational efficiency and outperform competitors by achieving up to 50% higher revenue growth.
Source: McKinsey
Effortless automation
Streamline workflows by automating routine tasks, reducing human error, and optimising resource allocation, enabling teams to focus on high-value activities. Resulting in faster turnaround times, lower operational costs, and improved productivity.
Stronger market position
Early adoption of AI solutions is a powerful enabler, allowing businesses to innovate quickly, offer personalised customer experiences, and adapt to market changes for a strengthened competitive position.
Instant Intelligence
AI Data-driven insights enable businesses to make faster, more accurate, and strategic decisions. By using Dubber to analyse large volumes of real-time data, businesses can anticipate trends, minimise risks and drive transformative results.
How we are different
Tailored & Tuned for Industries: In-house built to deliver precise, reliable results.
Trusted Insights: Actionable, relevant data for smarter decisions.
Self-Learning: Adapts to your business, no manual setup needed.
Transparent and Efficient: Trace the source in just three clicks.
AI that delivers real outcomes for businesses
- Boost sales
- Reduce operational costs
- Automate workflows
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Increase employee engagement
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Reduce customer churn
- Strengthen compliance and audit trails
- Improve coaching and performance
- Scale insights across teams and regions
- Improve customer retention and loyalty
- and more…
We innovate around Moments
While the way in which we communicate is constantly changing, the fundamental nature of conversations between people never changes. Within the context of any particular conversation, there will always be key Moments that provide new intelligence, inspire a new course of action or deepen understanding of a particular scenario.
These Moments are the cornerstones of Conversation Intelligence:
Moment
Conversation
We gain a deeper understanding of the Moment within the context of the conversation
Insight
We connect Moments across all conversations to deliver insights that help make informed business decisions
FUTURE PROOF WITH DUBBER AI
Keeping you at the forefront of the AI revolution
AI means many things to many people. At Dubber, AI is all about unlocking the full value of conversations that take place across service provider networks.
With ongoing advancements in AI and other emerging technologies, the possibilities are vast and exciting.
When connected to Dubber’s platform, you get access to cutting-edge new ways of understanding and analysing conversations as soon as they are released. This ensures you can deliver products and solutions that put you at the very forefront of the field.
And with unprecedented data to train our Dubber AI engine in the creation of actionable business insights, Dubber continues to lead the world in conversation intelligence innovation.
Dubber’s AI Labs
Our dedicated team of AI researchers, led by our Director of AI, Dr. Iain McCowan, focuses on how we can help communication service providers drive more value from the network.
Team up with us to deliver more value
Responsible AI
Our AI systems embody intentional design, adhering to social norms, and legal frameworks while proactively preventing misuse. They prioritise privacy, obtaining informed consent, and incorporating safeguards while providing transparent controls for data usage. Addressing bias is central to our AI systems, striving for equality, and actively countering societal disparities and stereotypes. We prioritise accountability to people, acknowledging our responsibility for the impact of our technology and upholding our guiding principles.