We’re on a mission to end not knowing by creating cloud services inside the leading communications networks and unified communication solutions globally - enabling any business or government to unlock the potential of every conversation through data and insights.
Dubber is the world's leading unified call and conversation recording platform (UCR) inside leading Service Provider networks & communications solutions globally. Provisioned with a click, UCR enables voice data to be generated from every conversation - voice, video and chat - and delivered to Dubber’s infinitely scalable Voice Intelligence Cloud where AI, NLP and machine learning creates insights, intelligence, beautiful transcriptions and more.
HQ Melbourne, AU
Native & Cloud Leader
>160 SP Globally
Billions of Minutes Recorded
Industry Leading AI
API Connections & Partnerships
Over 150 service providers and thousands of companies use Dubber to listen and end not knowing.
150+ Service & Solution Providers
1,000s of Enterprises using Dubber worldwide
100,000s of active recording endpoints
Billions of minutes captured
Have you ever had a conversation that you wish you could replay later? Have you ever been stuck recalling the details of a call or video conference? Do you ever wonder what your teams are saying to customers or how satisfied your customers are right now? Ever been stuck trying to find out what was committed to resolve a customer or HR dispute? Are you wondering how your employees are in a work from anywhere world?
Well, these are just a few of the challenges we solve.
And that’s why the world’s leading service providers, businesses and governments turn to Dubber every day.
To end not knowing.
And when they do, they get back hours of productivity per employee every day. They comply with certainty and more efficiently. And they instantly tap revenue, people, and customer insights that were out of reach and lost when the conversation ended.
We’re the global leader – and we’re inside the services you use every day, so you don’t need expensive hardware – and we turn on with a click. You can capture every conversation in the Cloud, and we’ll use AI to tell you more about what’s being said – through sentiment and behavioural analytics, alerts, transcriptions and more.
We're able to fight disputes now that we have the evidence to back us up. Dubber gives us the opportunity to upskill the team to improve the service we offer clients
Dubber has been a great blessing for A&E Auto Glass because we are able to listen to calls for quality and training purposes.
Dubber has also allowed us to take our training to new heights with the ability for managers to listen to more calls and also the ability to share calls with agents so they can find areas to improve in their performance. Highly recommend it!
Dubber has been fantastic! Easy to use and reliable. I highly recommend you try it. It is worth every penny!
Finding previously recorded conversations for court cases takes only minutes vs. hours, and the increased data quality has improved court preparation time.
Founded in 2011 and headquartered in Melbourne, Australia, three friends came up with the idea over a few glasses of wine (red bottles).
Co-Founders Steve McGovern (CEO), James Slaney (COO), and Adrian Di Pietrantonio (EVP) all worked in the Telco sector.
They were working with an Australian Service Provider who had committed to the ACCC (Australian regulator) to record all their in-bound call centre traffic.
The trio realised just how expensive it was to record conversations and equally how laborious it was to retrieve the data. They saw the technology opportunity, did something novel in call recording, and built the entire global-scale platform by making it cloud-native.
In 2013 Dubber raised $6m, which backed the first release of call recording. Then Dubber listed on the (ASX: DUB) in 2015 and created Unified Call Recording as a Service - now available on the most significant technology platforms in the world.
In 2019 Dubber made its first strategic acquisition of CallN, followed by Speik in 2020. These acquisitions, alongside core foundation partnerships such as the Dubber Go offering on Cisco, has seen the company rapidly grow in both subscribers, market cap and staff in the past 18 months.
The journey has just begun.
Billions of minutes captured from conversations across 150 services providers and solutions.
Co-founder and COO
Co-founder and EVP, Global Channels
Chief People Officer
Chief Customer Officer
Chief Revenue Officer / Global Sales Director
Chief Technology Officer
We're here to end not knowing – and that starts with building an open and inclusive culture built on five fundamental values.
Challenge the status quo and seek to create difference while treating people with respect & decency. Search for better ways to unlock the value and intelligence in every conversation.
Lead together to create more opportunities for our team, customers and partners. We help each other shine through alignment & accountability.
It's all about the team, our customers and our partners.
Champion service and solution providers and our customers – and the ideas that create value for them, and Dubber.
So, considering the collective partner and customer perspective - not just a handful - comes first.
Drive extraordinary performance of our business and technology to benefit customers. We are here because we back ourselves and each other to do great things.
We believe in having a red-hot-go and that making mistakes is part of becoming a successful team member (so long as you don't make the same mistake multiple times !!)
We are an immensely curious tribe of people, and we expect you to constantly learn about our industry, customers, technology, and competitors.
When you grow, we grow. We really enjoy each other's company, and we love sharing a meal & talking openly. We love the banter, and whilst we take our work exceptionally seriously, we can laugh at ourselves - and always do.
Access the latest news, insights and case studies.
The step-by-step guide to achieving compliant conversations.
See how thousands of businesses use Dubber every day.
At Dubber, we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.