Author: Dubber Marketing Team
Published on June 26, 2019
The new Meeting Recorder tool, exclusively available in the Dubber mobile app, allows users to record meetings from their phone, store them securely in the cloud, and even transcribe them with Zoe voice AI. Record interviews, team meetings, or any conversation you might want to refer to in the future with this essential new tool. Meeting Recorder is as easy as pressing a button: once the meeting is over, it is available to replay just like your calls.
Have you ever been so busy taking notes that you’ve missed what was said next? With Meeting Recorder you can give meeting participants your full attention, knowing you can replay the meeting at any time. With no need to take minutes, meetings can flow uninterrupted. Also, with Zoe, a full transcription of the meeting can be obtained and circulated as a follow-up to the meeting: ensuring nobody misses an important detail.
Transcripts can prompt action points and make collaboration more efficient. Zoe also analyses the sentiment of meeting participants and breaks every recording into sections assigned with a positive, neutral or negative rating. Alerts can be created to notify users of meetings that have been rated as having negative sentiment, and team managers can be alerted to meetings carried out by their direct reports to ensure that they are adhering to policies.
With a full transcription of a meeting available with Zoe voice AI, locating a specific meeting recording is easy with searchable text and keywords. Stay organised by adding tags (such as customer name and attendees) and even attach comments and notes.
Unlike other mobile recording apps, Meeting Recorder stores all of your recordings in the cloud, just like your calls: so you’ll never run out of space. This is especially helpful when complying with regulations such as MiFID II, which requires financial interactions to be recorded and stored for up to 7 years. Even if you lose your device you can rest assured that your recordings will be safe in the cloud. Meetings can also be recorded on one device and accessed on another, and recordings can be integrated with existing applications, such as CRM systems, for added productivity, through Dubber’s open API.
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92% of all customer interactions are voice. More than ever with dispersed work environments, those calls and conversations are happening in new locations, and across multiple networks, collaboration platforms and devices.
The FCA has spoken: UK bankers must record all of their conversations while working from home. There was previously an exemption.
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