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Dubber to Appoint Global Technology and Business Leader Sarah Diamond to the Board

Dubber to Appoint Global Technology and Business Leader Sarah Diamond to the Board

ASX Announcements Investors

Sarah Diamond will join Dubber’s Board as a Non-Executive Director, bringing a wealth of international experience in business and technology to the company.

Peter Clare, Dubber’s Chairman, said the Board is delighted to welcome Diamond, and the appointment will help drive the growth and future success of the business.

“Sarah brings a wealth of experience and capability relating to a multitude of key areas in which Dubber is focused. We look forward to working with her as we grow the company’s profile globally,” Clare said.

Sarah Diamond is a recognised global executive with deep experience in the financial services, technology, consulting and regulatory sectors. Over the course of her 30 plus year career, Diamond has worked with most major banks, Wall Street firms, exchanges, and regulators. A global leader, Sarah has led teams across cultures and time zones in Europe, the United Kingdom, China, Japan and the U.S.

As the Global Managing Director, Financial Services at IBM, Diamond managed a $10B P&L and was responsible for helping top 50 global financial services clients embrace digitization to grow their businesses while creating customer value within the rapidly changing regulatory, business and technology landscape.

Additionally, she served as Vice Chair of the Advisory Board of Directors and senior advisor to the Chairman and CEO of the Promontory Financial Group, an IBM company.

Prior to joining IBM, she served as senior vice president in charge of capital markets at KPMG, after launching her career in international banking at Chemical Bank in London.

Download the full ASX Announcement below.

aleksandra.domagala@dubber.net | 05 Jul 2022
March 2022 Quarterly Activities Report

March 2022 Quarterly Activities Report

ASX Announcements Investors

Dubber Corporation Limited (ASX: DUB) (‘Dubber’ or ‘the Company’), the leading global Unified Call Recording & Voice Intelligence cloud platform which provides innovative world leading products directly via Service Provider networks, today released its report on the Company’s operating activities along with the Appendix 4C for the quarter ended 31 March 2022.

Highlights within the Quarter:

  • ARR increased by $5.1m QoQ to $55.1m (62% pcp)
  • Revenue for 12 months to March 2022 was $33.7m consistent with reported ARR at March 2021
  • Revenue increased by $900,000 QoQ to $9.25m (40% pcp)
  • Cash receipts increased by $2.9m QoQ to $8.5m
  • Net cash outflows decreased by $7.1m
  • Dubber subscribers exceed 540,000
  • Launch of Notes by Dubber at Mobile World Congress
  • Finalised multiple network UCR agreement with TDC Nuuday of Denmark
  • Established core infrastructure for acceleration of future growth
  • Dubber is fully funded with in excess of $97.5m cash on hand
aleksandra.domagala@dubber.net | 28 Apr 2022
Nuuday selects Dubber for Call Recording and Voice AI

Nuuday selects Dubber for Call Recording and Voice AI

ASX Announcements Investors
  • Nuuday is Denmark’s largest telecommunications service provider
  • Nuuday to deploy Dubber recording and AI for mobile and Unified Communications (UC)
  • Nuuday to migrate existing recording users to Dubber platform
  • Builds Dubber footprint across Nordics
  • Service launching in Dubber Q4 FY2022

Melbourne, Australia – 23 March 2022 — Dubber Corporation Limited (ASX: DUB) (Dubber) is pleased to announce that its Unified Call Recording (UCR) and Voice AI platform has been selected by Denmark’s Nuuday for unified call recording and voice AI for mobile and unified communications (UC) customers.

Nuuday is Denmark’s largest telecommunications service provider, part of the national carrier TDC Group/ TDC Holding A/S. Dubber services will be available for TDC Erhvervs (a Nuuday brand) customers on their mobile and Unified Communications (UC) solutions in the first half of 2022. The deployment will also provide for the migration of all existing on-premise call recordings to the Dubber cloud platform, maintaining or exceeding compliance standards under legacy customer agreements.

Dubber UCR services will also be immediately available on TDC Scale, Nuuday’s Unified Communications solution for enterprise customers, while migrating existing recording services, and call recording data to the Dubber platform. This implementation will enable Nuuday customers to seamlessly add Dubber products to their existing Nuuday UC services while allowing for the rollout of additional Dubber solutions onto the TDC Scale service.

John Henriksen, CEO, TDC Erhverv: “Our new partnership with Dubber will provide a scalable and secure solution to meet our customers’ call recording requirements, across their mobile and Unified Communications services. Dubber’s solutions will easily integrate with our existing infrastructure and service offerings for all Danish businesses, reinforcing our ambition to constantly innovate to meet customers’ needs. With UC transforming the way businesses communicate, solutions like Dubber provide much-needed, secure and compliant functionality.”

Steve McGovern, CEO, Dubber: Nuuday is a recognised industry leader and one of the most progressive carriers in the European unified communications sector, with one of the largest customer bases on its Cisco/Broadworks UC network. We are delighted to be upgrading Nuuday’s existing recording installed base to the Dubber platform. These legacy services will now have all the inherent benefits of Dubber’s cloud platform, including fully compliant storage, search, transcription, and sentiment analysis – providing Dubber with an accretive increase to our ARR. Provisioning of the Dubber Platform across a broad addressable market will also enable Nuuday to utilise AI to transform data into valuable insights, driving revenue, retention, and differentiation. In addition, Dubber’s cloud-native, simple-to-deploy call recording platform provides Nuuday with an infinitely scalable solution that will grow as their customer needs grow.”

“Our agreement with Nuuday is another important milestone in establishing Dubber as the defacto call recording and conversational AI service for a telecommunications service provider. Through our innovative technology and partnering approach, we can deliver scale, carrier-grade performance and integration in the cloud, and the partnering model to enhance revenue for our service provider customers significantly,” added McGovern.

The Nuuday agreement will provide an accretive revenue stream for Dubber, with additional revenues determined by uptake of the services by Nuuday customers. This ASX announcement has been approved for release to ASX by Steve McGovern, CEO & Managing Director.

aleksandra.domagala@dubber.net | 20 Mar 2022
Dubber December 2021 Quarterly Activities Report

Dubber December 2021 Quarterly Activities Report

ASX Announcements Investors

Dubber Corporation Limited (ASX: DUB) (‘Dubber’ or ‘the Company’), the leading global Unified Call Recording & Voice Intelligence cloud service designed for service providers, government, and businesses of any size, today released its report on the Company’s operating activities along with the Appendix 4C for the quarter ended 31 December 2021.

Download the Dubber December 2021 Quarterly Activities Report below.

aleksandra.domagala@dubber.net | 30 Jan 2022
Dubber and Optus to Launch Mobile Voice Recording for Enterprise Services

Dubber and Optus to Launch Mobile Voice Recording for Enterprise Services

ASX Announcements Investors Product news
  • An Australian-first, native integration of recording on the Optus mobile network*
  • Unified recording across any mobile device on Optus makes revealing insights simple, easy and affordable
  • Conversational AI to boost enterprise productivity, intelligence, and compliance
  • Available to all Optus enterprise customers now in beta program

Melbourne, Australia – 13 December 2021 — Dubber Corporation Limited (ASX: DUB) (Dubber) is pleased to announce that its Unified Call Recording and Voice AI platform is launching on the Optus mobile network.

Delivered as Optus Mobile Voice Recording and AI – powered by Dubber, the product represents an Australian first with Dubber Unified Call recording and AI available as a native feature of the Optus mobile network. As a result, enterprise customers on Optus now have access to a cost-effective and complete recording and conversational insights solution across virtually any form of communication.

Announcement highlights:

  • An industry-leader in secure and scalable recording and conversational intelligence provisioned instantly as a scalable SaaS service, with no capital or services expenditure.
  • Allows enterprise and government users to securely record all mobile calls for compliance, customer, people and revenue intelligence.
  • AI insights including real-time sentiment analysis, transcriptions, and alerts for every call
  • Seamless integration with CRM solutions like Saleforce.com and compliance platforms

Optus enterprise customers will be able to access all call recordings, transcripts, instant sentiment data and search in real-time from their phone or browser with a click.

In addition, businesses with surveillance, internal policy and broader compliance requirements will now be able to capture mobile conversations, securely recording, storing and reporting on conversations for proactive compliance management.

Zorawar Singh, Head of Core Product, Optus Enterprise

“Through our strategic partnership with Dubber we can now boost our customers’ productivity, visibility, and effectiveness. Optus’ Australian first native integration of Dubber into our mobile network allows participating enterprise customers the ability to unlock the power of conversational AI to push the frontier of how they care for customers, train and coach employees, resolve disputes and meet crucial compliance mandates.”

Steve McGovern, CEO, Dubber

“With Dubber at the heart of one of Australia’s largest and most critical mobile networks, we are making the native recording available with AI on every participating phone. Optus is expanding its leadership in connecting Australian businesses to their employees and customers and this now includes the ability to try AI based enrichment of conversations with insights, automated workflows, and more. A conversation on Optus’ network is now worth more to a customer through the ability to capture and reveal insights from that conversation alongside others from other Optus services.

“Optus Mobile Voice Recording and AI powered by Dubber  opens up a significant addressable market, provides a key solution where, historically, there has been a tangible compliance gap and represents a significant leap forward in achieving Dubber’s vision of ‘AI for every phone’. Whatever industry you are working in – financial services, healthcare, retail, government, legal, entertainment, travel, or transport – the power of native mobile recording, sentiment analysis, storage, transcription and real-time “search-ability” will be available to you on your Optus mobile service.”

Optus Mobile Voice Recording and AI-powered by Dubber benefits and use cases include:
  • Search-ability – instantly find call records and transcripts from today, yesterday, last week or last year.
  • Proactive Compliance –Respond to regulatory requests and investigations in real-time and provide alerts on possible compliance breaches.
  • Revenue, Customer & Business Intelligence – provide real-time reporting on customer and agent sentiment and engagement. Instantly review conversations to improve customer service and employee coaching.
  • Dispute Resolution – avoid costly customer disputes by having a complete and accurate record of customer conversations.
  • Easily Integrate with Productivity Tools – minimize inaccurate and time-wasting manual note-taking. Instead, capture conversations and automatically attach them to customer records in Salesforce and other productivity tools.
aleksandra.domagala@dubber.net | 12 Dec 2021
Dubber named on FinTech Global’s fifth annual RegTech 100 list

Dubber named on FinTech Global’s fifth annual RegTech 100 list

Global Investors News and announcements Technology

The new RegTech100 list for 2022 is launched today. Now in its fifth edition, the list recognises the world’s most innovative technology solution providers that offer products and services in the areas of compliance, risk management, information security and financial crime.

The RegTech (regulatory technology) industry has experienced rapid growth over the last two years as financial institutions dealt with rising tide of regulatory changes and rules updates brought by remote working and increased use of digital channels post Covid-19. As a result, RegTech spending by banks and other highly regulated institutions is projected to exceed $130bn by 2025.

It’s not surprising this year’s process to identify the 100 RegTech innovation leaders was more competitive than ever. A panel of analysts and industry experts voted from a longlist of nearly 1,200 companies produced by RegTech Analyst, a specialist research firm. Sixty new companies entered the RegTech100 for 2022 and the finalists were recognized for their innovative use of technology to solve a significant industry problem, or to generate efficiency improvements across the compliance function.

RegTech Analyst director of research Mariyan Dimitrov said, “Banks and other financial institutions are investing heavily into AI capabilities to automate highly manual regulatory tasks, support digital onboarding processes and monitor for fraudulent activity. The RegTech100 list helps them filter through all the vendors in the market by highlighting the leading companies in sectors such as identity verification, risk management, communications monitoring, information security and financial crime prevention.”

Dubber VP of Sales, Simon Broadbent said, “Dubber’s inclusion on the RegTech100 list is a great display of the confidence the market has in us as a leading provider of unified conversational recording and voice AI to the world’s leading banks and financial institutions.”

A full list of the RegTech100 for 2022 and detailed information about each company is available to download for free at www.RegTech100.com.

claudia.dickinson@dubber.net | 06 Dec 2021
Dubber wins The RegTech Association “2021 RegTech of the Year” Award

Dubber wins The RegTech Association “2021 RegTech of the Year” Award

Investors News and announcements Product news Technology

Melbourne, Australia – 2 December 2021 — Dubber Corporation Limited (ASX: DUB) today announced that the RegTech Association has awarded Dubber the 2021 RegTech of the Year (Australian-founded).

James Slaney, COO, Dubber: “Unified conversational recording and intelligence unlock a significant opportunity for Service Providers to meet the compliance and surveillance needs of businesses globally. With a record number of applications and supported by a cross-industry judging panel, this award acknowledges the work of our teams and customers.

Recognition such as this furthers our ability to attract new service providers onto the world’s leading conversational recording platform. The days of legacy call recording are over. Hardware, services, siloed data and ever-increasing storage costs are being replaced with compliance solutions delivered as a service, by Service Providers.

Where legacy call recording solutions were tied to a specific application or service, we can near-instantaneously create compliance certainty with our Service Provider partners across all the services they provide – Cisco Webex Calling, Microsoft Teams, traditional unified communication and mobile services through a single pane.

This provides a win for all parties.  Service providers create compelling differentiation and revenue and their customers eliminate the cost, complexity and lack of visibility legacy solutions create. Businesses can now enable their employees to work the way they want to work, and for customers to communicate the way they want to communicate, without compromising compliance or security.”

Until now, the need for hybrid working and rapid adoption of unified communications solutions has made it more challenging for businesses to meet regulatory and legal requirements – and for service providers to address those needs.

Dubber’s Unified Conversational Recording and Intelligence platform is a foundational service for Service Providers to deliver compliance and surveillance solutions. It enables conversations to be captured in real-time – voice, video and chat – and transformed into data on which AI surfaces insights, alerts and more. From a single platform, data from any number of communications services can be viewed and shared with big data sets and other applications. Businesses can demonstrate they know customers and employees and meet compliance mandates such as MiFID, FINRA, AML & KYC, RG 271, Anti-hawking and more.

Unified Call Recording and Intelligence is now at the centre of modernising compliance and surveillance in industries ranging from financial services to entertainment and travel. By unifying conversations and AI-enriching data, organizations can address critical needs for legal hold and discovery, data retention, auditing, internal dispute resolution, monitoring, alerting and reporting, and more.

About the RegTech Association

The RegTech Association is a global centre of excellence that brings together government, regulators, regulated entities, professional services and founder-led RegTech companies for best-practice collaboration.

About Dubber:

Dubber is unlocking the potential of voice data from any call or conversation. Dubber is the world’s most scalable Unified Call Recording service and Voice Intelligence Cloud adopted as core network infrastructure by multiple global leading telecommunications carriers in North America, Europe and Asia Pacific. Dubber allows service providers to offer conversational recording from virtually any source – turning them into AI-enriched insights for compliance, revenue, customer and people intelligence. Dubber is a disruptive innovator in the multi-billion-dollar call recording industry. Its Software as a Service offering removes the need for on-premise hardware, applications or costly and limited storage.

For more information, please contact:

Investors
Simon Hinsley
simon.hinsley@dubber.net
+61 (0) 401 809 653

Media
Terry Alberstein
terry@navigatecommunication.com.au
+61 (0) 458 484 921

claudia.dickinson@dubber.net | 02 Dec 2021
BT Selects Dubber for Unified Recording and Conversational Intelligence

BT Selects Dubber for Unified Recording and Conversational Intelligence

Investors News and announcements Product news

Melbourne, Australia – 2 December 2021 — Dubber Corporation Limited (ASX: DUB) has finalised a partnership agreement with BT that will see Dubber embedded as the default recording and conversational intelligence solution in the BT Meetings suite of managed services, spanning solutions based on Microsoft Teams, Zoom and Cisco Webex.

UK based BT is a leading provider of global communications services and solutions, serving customers in 180 countries.

The multi-year partnership agreement will see BT deliver unified call recording (UCR) to multinational organisations globally. BT has already worked with Dubber to implement UCR services with major financial institutions and the partners are engaged in significant opportunities globally. This new agreement provides for an accretive revenue stream for Dubber with additional revenues determined by uptake of the service by BT customers.

The Dubber and BT solution is the most advanced of its kind. It helps customers meet their compliance obligations for secure and scalable recording and conversational intelligence, and is provisioned as a scalable software as a service. UCR enables enterprise-grade recording and replay of any conversation – voice, video, and text. Enterprises can discover AI-enriched insights enhancing compliance, people, revenue, and customer intelligence by unifying conversations from multiple sources – mobile, unified communications and traditional phones. Together, BT and Dubber will help multinational organisations benefit from conversational AI at scale and eliminate the cost and complexity of legacy call recording and siloed recording services.

Steve McGovern, CEO, Dubber: “We are really pleased to be delivering Dubber unified recording and conversational AI as a core feature to BT, a true global telecommunications leader. The newly released managed service offerings will enable BT to continue to demonstrate its innovation leadership. Multinational organisations can now depend on BT for the high-performing secure connections it is known for, but now also for delivering outstanding value from the content inside every conversation on BT services.

For Dubber it marks another milestone in our journey to Dub the world’s leading networks, AI-enabling every endpoint, and creating high-value technology and distribution partnerships based on our Foundation model.”

Hriday Ravindranath, Chief Product and Digital Officer, BT: “Together we are meeting a critical customer need to know what was said to drive better compliance outcomes, especially in industries such as financial services, improve employee wellbeing and training over UC and enable better customer experience. The partnership announced today by Dubber and BT is just the start of an exciting, shared journey of innovation and collaboration that will shape the future of conversational capture and AI.”

This ASX announcement has been approved for release to ASX by Steve McGovern, CEO & Managing Director.

For more information, please contact:

Investors: Simon Hinsley
simon.hinsley@dubber.net
+61 (0) 401 809 653

Media: Terry Alberstein
terry@navigatecommunication.com.au
+61 (0) 458 484 921

aleksandra.domagala@dubber.net | 02 Dec 2021
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