Dubber AI transcribes content to facilitate easy key word search as you would an email. At the end of each call, a sentiment rating of positive, neutral or negative is given based on the language used during the call. Custom alerts can then be used to notify individuals if a particular call has been rated with negative sentiment allowing businesses to improve customer experience.
Contact us todayTranscription not only provides a documented record of the call, but also allows users to search for words spoken within the call. Clicking on the word within the transcript will take users directly to the part of the call the word was spoken in. Keywords can help identify customer pain points or reasons for repeat calls, informing product development and opportunities to help consumers self-serve.
Learn MoreWith a SaaS model based on a monthly subscription, the Dubber solution has revolutionized voice AI: bringing it to every phone. Previously only affordable for large corporates and call centers, call recording and voice AI capabilities are now in reach of any business regardless of size. Voice AI can be added to your monthly subscription with no upfront costs or minimums.
View PricingHere are some of the common questions we get asked about our product - if you have any other questions, please be sure to contact us and chat with our team.
Yes. All of your voice data, from captured calls to metadata is highly secure with Dubber. To learn more about our security procedures visit our security page.
No. Whether you have one user or 10,000+ users, Dubber AI can be added to any of Dubber’s call capture products.
Yes. All of your voice data and insights can be securely synced to your CRM and other business tools via our API.
The cost of voice AI is dependant on the Dubber product(s) you have. To find out more please contact us.
Talk to us today about how Dubber AI allows deep insight into the content of your communications.
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