Dubber AI transcribes content to facilitate easy key word search as you would an email. At the end of each call, a sentiment rating of positive, neutral or negative is given based on the language used during the call. Custom alerts can then be used to notify individuals if a particular call has been rated with negative sentiment allowing businesses to improve customer experience.Contact us today
Transcription not only provides a documented record of the call, but also allows users to search for words spoken within the call. Clicking on the word within the transcript will take users directly to the part of the call the word was spoken in. Keywords can help identify customer pain points or reasons for repeat calls, informing product development and opportunities to help consumers self-serve.Learn More
With a SaaS model based on a monthly subscription, the Dubber solution has revolutionized voice AI: bringing it to every phone. Previously only affordable for large corporates and call centers, call recording and voice AI capabilities are now in reach of any business regardless of size. Voice AI can be added to your monthly subscription with no upfront costs or minimums.View Pricing
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Dubber has an extensive range of call recording, reporting and analytics and integration featuresVisit Features
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